Automation & Systems Specialist

Nairobi - Kenya

Monthly Salary: Not Disclosed

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Job Summary

We are looking for an Automation & Systems Specialist who combines a strong grasp of technology with a solid understanding of business operations.
You will be the backbone of our digital infrastructureconnecting tools automating workflows managing data and helping bring ideas to life through modern low-code platforms.

This role is ideal for someone who enjoys building smart systems streamlining processes and experimenting with automation and web tools to create scalable efficient solutions that drive business growth.

Key Responsibilities

Automation & Integration

Design and implement automated workflows connecting CRM marketing analytics and project management tools.
Streamline manual tasks using workflow platforms (e.g. n8n Make Zapier Power Automate or similar).
Integrate APIs and webhooks between platforms to enable seamless data exchange and reporting.
Automate cold outreach workflows integrating CRM with email and LinkedIn tools (e.g. Make or n8n).
Set up smart sequencing lead tracking and reporting dashboards to measure outreach efficiency.

CRM & Data Management

Set up and optimize CRM systems to support marketing sales and customer success operations.
Build dashboards and reports for real-time visibility into leads opportunities and campaign performance.
Ensure data integrity through structured validation regular audits and synchronization processes.

Low-Code Website Building

Build and maintain company and client websites or landing pages using low-code / no-code platforms (e.g. Webflow Zoho Sites WordPress or ).
Collaborate with marketing and design teams to implement visually appealing high-performing web experiences.
Connect forms analytics and automation workflows to capture and track lead activity.
Maintain hosting environments domain configurations and integrations between web and CRM systems.

Process Design & Documentation

Map out and document business processes identifying automation opportunities and efficiency gains.
Create process documentation SOPs and architecture diagrams for internal and client projects.
Collaborate cross-functionally to align system design with strategic business goals.

Analytics & Reporting

Develop and maintain KPI dashboards and analytical reports to support leadership decision-making.
Monitor workflow performance and continuously optimize for speed accuracy and scalability.

Technology Support & Innovation

Act as the first point of contact for system setup troubleshooting and optimization.
Research and test emerging tools in automation AI and low-code development to improve operations.

Requirements

Core Competencies

Strong analytical mindset with a blend of technical and business acumen.
Good understanding of key business processes (marketing operations customer success and finance).
3 years of experience in system implementation automation or business technology support.
Ability to translate functional requirements into working solutions using low-code tools.
Comfortable working across multiple platforms and coordinating technical and non-technical teams.
(Bonus) Comfortable writing light scripts or SQL queries to handle data transformations and API integrations.

Preferred Technical Exposure

Workflow automation tools (e.g. n8n Make Zapier Power Automate).
CRM platforms (e.g. Zoho HubSpot Salesforce).
Low-code / no-code web platforms (e.g. Webflow Zoho Sites WordPress ).
BI or data visualization tools (e.g. Looker Studio Power BI or Zoho Analytics).
Basic understanding of scripting (JavaScript Python) or relational data (SQL Airtable)
Ability to connect APIs and manipulate JSON data structures..

Personal Attributes

Problem-solver with curiosity and initiative.
Clear communicator who can translate tech language into business outcomes.
Highly organized reliable and detail-oriented.
Eager to learn and experiment with new tools especially in automation and AI.

Benefits

Work across global consulting and SaaS projects with real impact.
Freedom to explore cutting-edge automation low-code and AI solutions.
A collaborative culture that values creativity continuous learning and execution excellence.
Competitive compensation and growth opportunities.

We are looking for an Automation & Systems Specialist who combines a strong grasp of technology with a solid understanding of business operations. You will be the backbone of our digital infrastructureconnecting tools automating workflows managing data and helping bring ideas to life through modern ...