Store Manager

A SPAR retailer based close to Athenry in Co Galway are currently seeking an experienced retail professional to join their teams management.

This role comes with a supported office function. The successful candidatemust be fully flexible to work mornings evenings and weekends.

SUPERVISORY
Supervise the activities of retail sales team on a daily basis and ensure necessary tasks are completed to an appropriate level
Ensure high quality and consistent customer service is provided at all times
To delegate and communicate effectively with the retail sales team
To supervise the effective induction and training of all employees
To communicate sales performance to the team
Assist the store manager in the recruitment of high calibre retail sales assistants
Assist the store manager in the effective management of Retail Sales Team performance

OPERATIONS
Ensure store is merchandised in a customer friendly and competitive manner ensuring compliance with company procedures and guidelines
Ensure housekeeping in the store is maintained at an optimum level
Co-ordinate in-store sales and promotions
To communicate with retail sales team regarding in store sales and promotions
To ensure the appropriate cash register and cash handling policy is adhered to
To ensure shelf edged labels are updated on a weekly basis
To react to local market trends and competition in an appropriate manner
To ensure customers receive high quality and consistent service at all times
To deal with and rectify customer complaints in an effective and pleasant manner
To pro-actively take necessary action in store improvements following customer complaints

STOCK MANAGEMENT
To assist the manager in preparations for stock take and supervise where appropriate
To assist the manager in minimising stock loss through wastage damages and pilferage
Ensure food management and waste systems are adhered to by retail sales team
Check stock to ensure adequate stock is available for customers needs
Ensure stock is rotated appropriately to ensure in date stock is available and to minimise waste through out of date stock

LEGISLATION & SECURITY
To ensure secure opening and closing procedures with the store manager
To assist the manager as appropriate in matters relating to managing staff ensuring compliance with labour law HACCP Health & Safety and Consumer Legislation
To ensure potential hazards in the store are identified and reduced or where possible removed/eliminated
Work with Store Manager to ensure Health & Safety checks are conducted and actioned accordingly

GENERAL
To know and understand company policies and procedures and ensure they are implemented effectively by retail sales team
To achieve targets as agreed with store manager
Escalate issues to store manager as appropriate
To communicate with the store manager on an on-going basis
The deputise as store manager when the store manager is not available
To undertake other additional duties as may be assigned by the store manager

The ideal candidate will possess many of the below attributes:

• Previous management experience

• Fresh food experience

• Excellent fresh food knowledge

• Operational knowledge of retail environment

• Excellent interpersonal relations

• An understanding of consumer needs

• Understanding of labour law health & safety regulations HACCP and consumer law

• Commercial acumen with the ability to anticipate and react to market changes

• Committed to continually improving standards

• Self-motivated & ambitious

• Computer skills