We are seeking a polished and dedicated Customer Service Officer to join our team in Dallas. The individual in this role will be responsible for supporting clients ensuring smooth communication channels and maintaining the high service standards that represent Skillbridge Academy. This position requires professionalism strong organizational abilities and a commitment to delivering an exceptional customer experience.
Responsibilities
Serve as the primary point of contact for customer inquiries requests and assistance.
Provide clear courteous and solution-oriented responses to clients.
Maintain accurate records of customer interactions and follow up on outstanding matters.
Support internal teams by relaying relevant information and coordinating next steps.
Ensure all service procedures align with company standards and quality expectations.
Identify opportunities to improve customer experience and propose enhancements.
Assist in managing administrative tasks related to customer support and service operations.
Qualifications :
Strong communication and interpersonal skills.
Ability to manage multiple tasks with accuracy and composure.
Professional demeanor and a client-focused mindset.
Strong problem-solving abilities and attention to detail.
Ability to work independently and collaboratively in a fast-paced environment.
Proficiency in basic office software and structured documentation.
Additional Information :
Competitive annual salary ranging from $51000 to $54000.
Opportunities for professional growth and advancement within the organization.
Skill development through ongoing training and internal support programs.
Stable full-time position with a well-structured work environment.
Supportive leadership and a collaborative team culture.
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more