Gestionnaire des sinistres Internationaux
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Job Location:
Monthly Salary:
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
Who are we
About the Team
Join Wakams Claims Squad International. The team manages claims for programs operated under Freedom of Services across Europe in partnership with BPOs (claims management delegates). Our mission: ensure rigorous compliant and customer-focused claims handling while securing technical results.
The Mission
Manage a portfolio of bodily injury and property damage claims (amicable & litigation) across multiple countries oversee and challenge key actions carried out by our BPOs and contribute to the launch of new international partnerships.
Your Responsibilities
- Assess reserve and monitorthetechnical costsof international claims files.
- Analyse and applyrelevantlegal case law and contractual rules.
- Manage claimsamicably and through litigation(strategy negotiation follow-up).
- Overseecompensation of victimsand/orthird-party payers.
- Exercise recovery rights(amicable/judicial) in line with Wakams interests.
Provide support in relation to our BPOs (delegated management):
- Validate financial actionsoutside delegated authority (reserves settlement offers/agreements).
- Monitor compliancewith delegatedprocessesandhandling instructions; escalate deviations and follow up on action plans
Who You Are
- Professional English (mandatory)required; another European language is a plus.
- Solid experience ininternational claims management(bodily injury and/or property damage) in an insurance company brokerage or BPO.
- Strong command oflitigationtechnical reserves andrecovery actions.
- Culture ofcontrolandcompliance focus ontechnical resultsandservice quality.
- Stronganalyticalskillsrigourautonomy excellentnegotiationandcommunicationabilities.
- Enjoycross-functional collaboration(BPOs Legal Compliance Audit Finance Partner Network).
AI
At Wakam AI and automation are part of everyday work. Were looking for curious and open-minded profiles ready to use these tools to:
- Streamlineworkflows
- Automaterepetitive tasks
- Enrichanalysis and decision-making.
You dont need to be an expert: adaptability and willingness to learn come first. Well support your upskilling to build the transparent and impactful insurance of tomorrow.
Why Join Wakam
- Permanent contractwithin a fast-growingEuropean insurtech.
- Internationalscope with direct impact ontechnical performance.
- Cross-functionalexposure (BPOs Partner Audit Legal/Compliance Finance).
- Demanding & supportiveenvironmentownershipculture andcontinuous improvement.
- Modern tools evolvingdata/AIapproaches andprocesses.
- Full remote possible anywhere in France only.
Hiring Process
- Interviewwith ourTalent Acquisition Partner
- Interview with the International Claims Manager
- Interviewwith ourPeople Partner
Ready to shape the future of insurance with us Apply now!
More About Us
Check out our website to learn about the11 cultural markers that make Wakam truly special! If youre adventurous impact-driven and ready to shape the future of insurance wed love to meet you!
What Makes Us Unique:
True remote work flexibility with our Wakam From Anywhere (WFA) program - yes we even have a teammate working from a sailboat!
Flat hierarchical system promoting direct impact and autonomy
Monthly : dedicated time for personal growth and skills development
Lunch voucher with Swile card
A meaningful company: we became a Mission-driven company in March 2021
Work alongside passionate experts:who will share their knowledge and help you develop and grow in your career.
At Wakam our Free to Impact culture is built on four essential pillars that shape everything we do :
Communication & Knowledge Management
Foster transparent collaboration across our flat organizational structure
Share knowledge freely in our highly collaborative environment
Contribute to our collective intelligence through open dialogue
Curiosity
Embrace our monthly for learning and skills sponsorship
Think big and challenge conventional insurance norms
Stay eager to learn and explore new possibilities
Continuous Improvement
Take initiative to transform the insurance industry
Turn challenges into opportunities for innovation
Constantly evolve our ways of working
Outcome Oriented
Focus on impact rather than hierarchy
Drive results through clear objectives and autonomy
Transform bold ideas into concrete solutions
At Wakam we are committed to fostering an inclusive environment where diversity is celebrated. If you require any reasonable adjustments during the recruitment process please feel free to reach out to your recruiter.
Required Experience:
Intern
About Company
Découvrez Wakam, assureur B2B2C digital européen et créateur de d’assurance sur-mesure en marque blanche, expert en portage de risque.
