JOB TITLE: Microsoft 365 Office Administrator (L2)
JOB PURPOSE: Wintel BAU Support
QUALIFICATION: Graduation
CERTIFICATIONS: Certifications in Microsoft Office 365 Administration or related fields. Experience with scripting languages (e.g. PowerShell). Knowledge of cloud computing and virtualization technologies
RESPONSIBILITIES (INCLUDES ALL TASKS):
- Install configure and maintain Office 365 services and applications.
- Implement and manage user accounts permissions and licenses.
- Set up and administer Office 365 groups distribution lists and security policies.
- Provide technical support to end-users for Office 365 applications.
- Diagnose and resolve issues related to Office 365 services including connectivity performance
- and security.
- Monitor system health and performance to identify and address potential problems.
- Implement and maintain security measures to protect Office 365 data and systems.
- Ensure compliance with relevant industry regulations and standards.
- Manage data backup and recovery processes.
- Plan and execute migrations to Office 365 from on-premises systems.
- Integrate Office 365 with other enterprise applications and systems.
- Develop and deliver training materials and sessions on Office 365 applications.
- Create and maintain documentation for Office 365 configurations and procedures.
- Stay up to date with the latest Office 365 features and updates.
- Evaluate and implement new Office 365 services as needed.
TECHNICAL SKILLS /COMPETENCIES:
MANDATORY
- Strong understanding of Microsoft Office 365 services and applications.
- Ability to work independently and as part of a team.
- Experience with Active Directory Exchange Online SharePoint Online Teams OneDrive and other Office
- 365 components.
- Proficiency in troubleshooting and problem-solving techniques.
- Knowledge of network infrastructure security best practices and compliance regulations.
- Excellent communication and interpersonal skills.
- Follow ITIL best practices for incident problem and change management.
OPTIONAL
SOFT SKILLS:
MANDATORY
- Bachelors degree in computer science Information Technology or related field.
- At least 6 years of experience in support operations
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work independently and in a team environment.
Required Experience:
Unclear Seniority
JOB TITLE: Microsoft 365 Office Administrator (L2)JOB PURPOSE: Wintel BAU SupportQUALIFICATION: GraduationCERTIFICATIONS: Certifications in Microsoft Office 365 Administration or related fields. Experience with scripting languages (e.g. PowerShell). Knowledge of cloud computing and virtualizatio...
JOB TITLE: Microsoft 365 Office Administrator (L2)
JOB PURPOSE: Wintel BAU Support
QUALIFICATION: Graduation
CERTIFICATIONS: Certifications in Microsoft Office 365 Administration or related fields. Experience with scripting languages (e.g. PowerShell). Knowledge of cloud computing and virtualization technologies
RESPONSIBILITIES (INCLUDES ALL TASKS):
- Install configure and maintain Office 365 services and applications.
- Implement and manage user accounts permissions and licenses.
- Set up and administer Office 365 groups distribution lists and security policies.
- Provide technical support to end-users for Office 365 applications.
- Diagnose and resolve issues related to Office 365 services including connectivity performance
- and security.
- Monitor system health and performance to identify and address potential problems.
- Implement and maintain security measures to protect Office 365 data and systems.
- Ensure compliance with relevant industry regulations and standards.
- Manage data backup and recovery processes.
- Plan and execute migrations to Office 365 from on-premises systems.
- Integrate Office 365 with other enterprise applications and systems.
- Develop and deliver training materials and sessions on Office 365 applications.
- Create and maintain documentation for Office 365 configurations and procedures.
- Stay up to date with the latest Office 365 features and updates.
- Evaluate and implement new Office 365 services as needed.
TECHNICAL SKILLS /COMPETENCIES:
MANDATORY
- Strong understanding of Microsoft Office 365 services and applications.
- Ability to work independently and as part of a team.
- Experience with Active Directory Exchange Online SharePoint Online Teams OneDrive and other Office
- 365 components.
- Proficiency in troubleshooting and problem-solving techniques.
- Knowledge of network infrastructure security best practices and compliance regulations.
- Excellent communication and interpersonal skills.
- Follow ITIL best practices for incident problem and change management.
OPTIONAL
SOFT SKILLS:
MANDATORY
- Bachelors degree in computer science Information Technology or related field.
- At least 6 years of experience in support operations
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work independently and in a team environment.
Required Experience:
Unclear Seniority
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