Salesforce System Administrator

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Position Overview

We are seeking a skilled Salesforce System Administrator with development capabilities to manage optimize and enhance our Salesforce platform. The primary focus will be on administration configuration and user support with secondary responsibilities in custom development and automation.

Key Responsibilities

Salesforce Administration (Primary Focus - 70%)

Platform Management

Manage day-to-day Salesforce administration including user setup profiles roles permissions sharing rules and security settings
Create and maintain custom objects fields record types page layouts and validation rules
Configure and optimize Sales Cloud Service Cloud and other relevant Salesforce products
Monitor system health data quality and storage limits
Manage sandbox environments and coordinate release management activities

Process Automation & Workflows

Design and implement business processes using Flow Builder and Workflow Rules
Create approval processes to streamline business operations
Develop and maintain email templates alerts and automated communications
Implement and manage assignment rules escalation rules and auto-response rules

Data Management

Perform regular data audits to ensure data integrity and accuracy
Execute data imports exports updates and mass deletions using Data Loader and Import Wizard
Create and manage data backup and recovery procedures
Develop and enforce data governance policies

User Support & Training

Serve as primary point of contact for Salesforce-related queries and issues
Provide end-user training and create documentation for new features and processes
Troubleshoot user issues and implement solutions
Gather business requirements and translate them into technical solutions

Reporting & Analytics

Build and maintain custom reports and dashboards to support business intelligence
Create complex reports using filters groupings and formulas
Design executive dashboards for leadership visibility
Schedule and distribute automated reports to stakeholders

Development (Secondary Focus - 30%)

Customization & Development

Write and maintain basic Apex classes triggers and test classes for custom functionality
Develop Lightning Web Components (LWC)
Knowledge to Implement custom integrations using REST/SOAP APIs
Work with tools like Visual Studio Code Salesforce CLI and version control systems (Git)

AppExchange & Integration Management

Evaluate install and configure AppExchange packages
Manage integrations between Salesforce and third-party applications
Support integration monitoring and troubleshooting

Required Qualifications

Experience

4-5 years of hands-on Salesforce administration experience

Technical Skills

Strong expertise in Salesforce configuration: workflows process builder flows validation rules
Proficiency in creating custom reports dashboards and analytics
Working knowledge of Apex programming triggers and classes
Familiarity with Lightning Web Components and/or Aura Components
Understanding of Salesforce data model and security architecture
Experience with data migration tools (Data Loader Import Wizard)
Basic understanding of web technologies (HTML CSS JavaScript)
Knowledge of API integrations and web services

Soft Skills

Excellent problem-solving and analytical abilities
Strong communication skills with ability to explain technical concepts to non-technical users
Ability to gather and document business requirements
Customer service orientation with patience and professionalism
Self-motivated with ability to work independently and in teams
Strong organizational and time management skills

Qualifications :

Education:

BE/BTECH in Information Technology Computer Science or related field or equivalent (Masters degree preferred).

Certifications:

Salesforce Certified Administrator

Remote Work :

Employment Type :

Contract

Position OverviewWe are seeking a skilled Salesforce System Administrator with development capabilities to manage optimize and enhance our Salesforce platform. The primary focus will be on administration configuration and user support with secondary responsibilities in custom development and automat...