Virtual Support Representative

Not Interested
Bookmark
Report This Job

profile Job Location:

Wilkesboro, NC - USA

profile Monthly Salary: USD 24000 - 35000
profile Experience Required: 0-1years
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Manage high-volume inbound calls balancing speed with service quality.

Utilize CRM and secure payment systems to log interactions accurately and process donations.

Troubleshoot basic account issues and clearly convey complex information about non-profit programs.

Maintain strict security and compliance standards particularly when handling sensitive payment data.



Required Qualifications (Technical & Professional)


High school diploma or GED required.

Essential: Documented experience in a virtual or traditional call center setting.

Must be tech-savvyable to efficiently multi-task between communication and processing applications.

Critical: Ability to pass a thorough background check is required for the $17.99/hr rate.



Remote Workstation Mandates


PC Requirement: Dedicated high-performance Windows 11 PC.

Connectivity: Only a wired high-speed connection is acceptable to ensure security and stability.

Pay Progression: Start at $12$15/hour advancing to $17.99/hour upon successful qualification.

ANU Virtual Solution: Apply today to secure your reliable remote career!



Required Skills:

High school diploma or equivalent Strong verbal communication skills Reliable internet connection and a quiet workspace Basic computer skills (Microsoft Office proficiency) Ability to work flexible hours including evenings and weekends (set your own schedule) Technical Requirements (MANDATORY to begin work): Windows 11 OS Minimum 16 GB RAM (desktop or laptop) No Chromebooks or Apple computers Dual monitors (not needed at time of application) Noise-canceling USB headset (not needed at time of application) Hardwired internet connection (not needed at time of application)

Manage high-volume inbound calls balancing speed with service quality. Utilize CRM and secure payment systems to log interactions accurately and process donations.Troubleshoot basic account issues and clearly convey complex information about non-profit programs.Maintain strict security and complianc...
View more view more

Company Industry

IT Services and IT Consulting

Key Skills

  • Data Entry
  • Deputy
  • Drafting
  • Hibernate
  • Administration Support
  • Activex