Technical Product Manager Mercury Controllers

An Amazing Career Opportunity for a Technical Product Manager Mercury Controllers!!

Location: Remote United States

Job ID: 43583

As a Technical Product Manager for Mercury Controllers you will play a critical role in understanding market needs and ensuring our Mercury controllers deliver real-world value to installers and end users. Leveraging your hands-on experience with physical access control products you will influence design decisions and guide the lifecycle of HIDs world-class Mercury controller portfolio.

In this role you will support the product management team by gathering insights from the field conducting competitive research and translating findings into actionable improvements. Youll collaborate closely with installers engineers and senior product managers to ensure our controllers are practical reliable and leading the market. This is a hands-on customer-focused positionideal for someone eager to build a career in product management.

Who are we

HID powers the trusted identities of the worlds people places and things allowing people to transact safely work productively and travel freely.

We are a high-tech software company headquartered in Austin TX with over 4500 worldwide employees.Check us out here:and Access Control Solutions (PACS):

HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced reliable access control solutions. From cutting-edge readers credentials and controllers to mobile and biometric technologies HID PACS empowers organizations worldwide to protect their people property and assets with scalable high-quality solutions.

This is more than just a job its your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions.

Are you ready to make a difference Join us and help shape the future of security.

As our Technical Product Manager Mercury Controllers youll support HIDs success by:

• Gathering insights from the field by conducting installer studies and competitive research
• Identifying market and product opportunities defining key initiatives requirements & GTM
• Delivering clear and actionable product requirements and contribute to the Mercury roadmap
• Working with Mercury hardware daily optimizing the Mercury requirements and solution
• Contributing to business case and go-to-market planning for new solutions
• Effectively managing customer requirements and expectations
• Monitoring new product performance metrics and user feedback guiding improvements post launch
• Acting as the primary point of contact for the development team regarding technical questions and challenges during the development cycle proactively identifying and mitigating technical risk
• Creating and maintaining technical product documentation marketing materials and sales collateral
• Ensuring all internal and external documentation repositories are current
• Planning and documenting product lifecycle policies and customer communications

YourExperienceand Background include:

• Bachelors degree and 5 years experience in a similar role
• Strong background in low voltage electronics you are a hardware geek at heart!
• Strong background in physical access control (PACS) and/or intrusion detection (IDS)
• Product evaluation and/or competitive analysis
• Ability to read and interpret technical specifications RFIs journals and standards
• Present ideas and projects effectively before groups of individuals from leadership to devs
• Experience in-or-around product management
• Deep understanding of software dev processes system architecture data structures & web technologies
• Strong technical product management background
• Knowledge of the Mercury product portfolio
• Background in APIs and software development
• Experience with Agile development methodologies (Scrum) & tools (Jira)

What we can offer you:

• Competitive salary and rewards package

• Competitive benefits and annual leave offering allowing for work-life balance

• A vibrant welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware software and services that allow people to confidently navigate the physical and digital worlds

Why apply

• Empowerment: Youll work as part of a global team in a flexible workenvironment learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents skills and experiences. You dont need to check all the you have most of the skills and experience we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas including flexible work arrangements job sharing or part-time job seekers.
• Integrity: You are results-orientated reliable and straightforward and value being treated accordingly. We want all our employees to be themselves to feel appreciated and accepted.

The wage range for this role considers a broad scope of factors that are considered when making compensation decisions including but not limited to: skill sets experience and training licensure and certifications and other business and organizational disclosed range does not account for geographic differentials based on the location where the position may be filled. At HID it is uncommon for individuals to be hired at or near the top of the range. Final compensation decisions depend on the specific facts and circumstances of each case.

The base salary for CA is $140000 to $155000.

HID does not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse equitable and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer we welcome applications from individuals of all backgrounds experiences and perspectives. We evaluate applicants without regard to race color religion gender gender identity or expression sexual orientation national origin disability age veteran status or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions please contact .

Please be aware that our recruitment process may include the use of AI-powered tools to assist in screening applicant resumes. These tools help us efficiently identify candidates whose qualifications and skills align with the job description. We use AI in a responsible manner and in accordance with applicable data privacy laws and regulations. Importantly all applicants are reviewed by our Talent Acquisition team. AI is used to support not replace human judgment in the evaluation process.

We make it easier for people to get where they want to go!
On an average day think of how many times you tap twist tag push or swipe to get access find information connect with others or track something. HID technology is behind billions of interactions in more than 100 countries. We help you create a verified trusted identity that can get you where you need to go without having to think about it.

When you join our HID team youll also be part of the ASSA ABLOY Group the global leader in access solutions. Youll have 63000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback training and development opportunities. Our colleagues think broadly about where they can make the most impact and we encourage them to grow their role locally regionally or even internationally. As we welcome new people on board its important to us to have diverse inclusive teams and we value different perspectives and experiences.

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