DODO Client Advisor ( Scalo Milano FT 40H)

We are currently looking for a Client Advisor to join ourDoDoboutiquelocatedin Milan ( Scalo 40H).

How you will contribute

The ideal candidate will act as a brand ambassador and will spread the values andthe philosophyof our brand with the result of maximizing sales.

The candidate will manage client relations andidentifycustomer needs to ensure that each customer receives an excellent and professional servicethroughout.

Who you are

As a Client Advisor you will act as a true brand ambassador embodying and sharing the values and philosophy ofDoDowith passion and authenticity. Your mission is to deliver an extraordinary client experience ensuring each interaction reflects the brands spirit and commitment to excellence while maximizing sales through meaningful relationships and personalized service.

How you will Contribute:

Brand Advocate

• Demonstrate passion as aDoDobrand ambassador during every selling ceremony

• Learn to master the Brand and have an in-depth knowledge of the product

• Maintain products in an efficient clean secure and organized manner front and back of house.

Business Achiever

• Give your best in teamwork andparticipatein all activities that contribute to the achievement of the boutiques overall goals and smooth operations.

• Achieve individual and team goals bybeing responsible forsales results working with KPIs and business applications

• Participate inmaintaininga positive work environment

• Ensureto be up-to-date knowing fashion trends and competitors.

• Follow Company grooming accordingly withDoDostandards and policies in terms of care and behavior

Clienteller

• Maintain and develop long-term relationships with customers through an individual approachleveragingdifferent CRM andclientellingtools to promote brand loyalty

• Use CRM KPIs to strengthen and developcliientellingactivity

• Supporting customers in the purchase of all DODO products and enhancing product knowledge and storytelling

• Welcoming every customer and providing the best customer experience mastering our brand history and heritage.

Profile

• Passion for the DODO Brand

• Proven experience in Luxury Fashion orJeweleryRetail

• Strongclientellingskills

• Curiosity Empathy Agility Commercial Mindset

• Ability to work with a diverse client base

• Excellent interpersonal and teamworking skills

• Flexibility and problem solving

• Availability to work onturnations

• Product sensitivity and a strong market and fashion trends knowledge

• Be open to feedback and communicate with your team and managers in a clear and straightforward way

• Ability to multitask and handle the pressure of a busy day.

• Fluent Italian and English

• Knowledge of other languages will be considered a plus

Why work with us

This is a fantastic opportunity to become part of a dynamic team with an unconventional brand that offerspossibilitiesto learn and grow. Talent development is a managerial principle atDODOand we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.