Field Specialist
Share
Job Location:
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Field Specialist
Deliver Systems to Perfection. Lead with Expertise. Finish with Pride.
CTI is seeking a Field Specialist our elite on-site technical resource. This is a hands-on role for an expert who can build commission and finish systems to the highest standard. You will be equally confident leading a team on a construction site tuning DSPs finalising code or walking a client through their system on handover day.
You will own every detail of delivery mechanical electrical and software ensuring that what has been engineered and pre-built off-site performs flawlessly in the real world. This role demands precision professionalism and pride in doing things properly.
Key Responsibilities
- Site Leadership Direct technicians assign tasks and ensure safe efficient progress in line with CTI standards.
- System Integration Install wire and configure complete AV systems maintaining clean and methodical installations.
- Commissioning & Final Execution Deploy configurations tune DSPs balance audio calibrate displays and refine control systems.
- Troubleshooting & Issue Resolution Diagnose and resolve mechanical electrical and software challenges calmly and effectively.
- Client Delivery Act as the technical face of CTI during commissioning and handover delivering intuitive professional systems.
- System Verification Perform and document complete testing to ensure performance aligns with design intent.
- Training & Handover Provide clear training to end users prepare as-built documentation backups and sign-off reports.
- Quality & Ownership Inspect all work verify terminations labelling and documentation before sign-off.
- Health & Safety Leadership Lead by example ensuring full compliance with safety policies and risk assessments.
- Cross-Team Collaboration Share real-world insights with design engineering and service teams to improve future projects.
- Flexible Work Approach Adapt to site requirements and deadlines without compromising quality.
- Completion & Handover Guarantee absolute completion including sign-offs documentation and smooth transition to service teams.
Key Skills & Qualifications
- Technical Breadth Expertise across AV UC and broadcast systems including Crestron Q-SYS Biamp Extron Shure Ross Disguise.
- Commissioning Proficiency Skilled in DSP tuning control code deployment video calibration and network configuration (VLAN Dante AES67 NDI).
- Installation Discipline Expert mechanical and electrical installation skills including cable management and system build quality.
- Problem Solving Methodical fault-finding across hardware software and networks.
- Documentation Ability to produce accurate commissioning records as-built drawings backups and verification checklists.
- Certifications CTS CTS-I ECS SSSTS IPAF PASMA preferred.
Personal Conduct & Leadership
At CTI professionalism teamwork and accountability are non-negotiable. We expect our Field Specialists to demonstrate:
- Commitment to quality and excellence in every installation.
- Ownership and accountability for all on-site work.
- A supportive team-oriented mindset with mentoring capability.
- Clear and confident communication with colleagues clients and contractors.
- Professionalism and approachability on-site.
- Calm solutions-focused problem-solving under pressure.
Join CTI as a Field Specialist and set the standard for technical delivery.
Apply today and take pride in building systems that perform flawlessly every time.
Required Experience:
IC
Key Skills
- Computer Hardware
- Customer Service
- Hand Tools
- Computer Networking
- Field Service
- POS
- Windows
- Mechanical Knowledge
- Service Technician Experience
- Merchandising
- Project Coordination
- Troubleshooting
About Company
Experience the next chapter of AV integration with CTI, the new name for Vistacom. Explore our commitment to quality and customer satisfaction
