We are seeking a dedicated Customer Account Representative to support and nurture long-term relationships with our clients. This role is essential to ensuring that each client receives exceptional service timely support and a seamless experience throughout every stage of their engagement with Elevare Branding. The ideal candidate is detail-oriented proactive and committed to delivering high-quality customer care.
Responsibilities
Serve as a primary point of contact for client accounts ensuring clear and timely communication.
Support clients with inquiries project updates and ongoing service needs.
Maintain accurate client records and ensure all account information is up to date.
Collaborate with internal teams to ensure deliverables meet client expectations.
Monitor satisfaction levels and identify opportunities for improvements or additional services.
Assist in coordinating project timelines documentation and service requests.
Qualifications :
Strong interpersonal and communication skills both written and verbal.
Ability to manage multiple client accounts with professionalism and attention to detail.
Proven organizational and time-management abilities.
Capacity to problem-solve with a customer-focused approach.
Comfortable working in a fast-paced service-oriented environment.
Additional Information :
Competitive salary ($57000$61000 per year).
Professional development and growth opportunities within the company.
Supportive and collaborative team environment.
Skill-building in client relations account coordination and strategic communication.
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more