Product Manager – Platform & Enablement
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Job Summary
Job Title: Product Manager Platform & Enablement
Location: Chennai
Job Type: Full-time
About the Role
We are seeking a proactive and experienced Product Manager to join our Marketing
Effectiveness product team. This hybrid role combines strategic product development
with hands-on platform enablement supporting both the evolution of our analytics
products and the operational excellence of our modeling and reporting platform.
You will work in a global multicultural environment collaborating with product managers
engineers and analysts to shape product features resolve platform issues and ensure
seamless user experiences. Your contributions will directly impact on the effectiveness of
our marketing analytics solutions and the reliability of our global platform.
Key Responsibilities
Product Management
Collaborate with cross-functional teams to define product requirements create
epics and user stories and manage development workflows using Jira.
Design the Marketing Effectiveness platform metrics and reporting for usage
monitoring and enhancement
Partner with the team leader in driving product roadmap execution ensuring
alignment with business goals and user needs.
Partner with other product managers and technical teams to deliver high-impact
features and enhancements.
Build feedback loops from platform usage to inform product decisions and
improve user experience.
Enhance the standard development process and ways of working working closely
with PMO and AI teams to automate the processes and the design system
integration.
Platform Enablement
Provide advanced support for the modeling and reporting platform including
triaging errors troubleshooting issues and guiding users on best practices.
Monitor and maintain platform performance ensuring timely resolution of
incidents in line with SLAs.
Analyze support metrics to identify trends root causes and opportunities for
automation and process improvement.
Use Python to support data validation automate tasks and enhance platform
capabilities.
Develop and maintain support documentation and user guides to enable self-service and knowledge sharing.
Qualifications
Bachelors degree in Computer Science Information Systems Data Science or a
related field; Masters degree preferred.
3 years of experience in product management or platform support roles ideally
within analytics or data-driven environments.
Strong experience with Jira and agile product development methodologies.
Advanced level of Python for troubleshooting and automation.
Excellent analytical problem-solving and communication skills.
Experience working in global teams and multicultural environments.
Familiarity with data modeling reporting platforms and support operations.
Preferred Skills
Experience with machine learning or statistical modeling ecosystems.
Knowledge of REST APIs SQL and performance optimization.
Understanding of containerization (Docker/Kubernetes) and cloud-based
environments.
Exposure to GenAI tools and automation strategies.
Benefits
Competitive salary and benefits package.
Opportunities for professional growth and cross-functional collaboration.
Inclusive and innovative work culture
Additional Information :
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
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Our commitment to Diversity Equity and Inclusion
At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the Work :
No
Employment Type :
Full-time
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
NIQ is the worlds leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holi ... View more
