Representative II, Accounts Receivable
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Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
What Customer Service Operations contributes to Cardinal Health
Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing medical reimbursement and/or other services by acting as a liaison in problem-solving research and problem/dispute resolution
Hybrid position
Schedule: Monday - Friday 8:00am - 4:30pm
Location: 8200 NW 33rd St. Suite 200 Doral FL 33122
Job Summary:
The Accounts Receivable Insurance Collector is responsible for the timely follow-up and resolution of insurance claims. This role ensures accurate and efficient collection of outstanding balances from insurance payers working to reduce aging accounts receivable and increase cash flow for the organization. This position is a Medicaid insurance associate on the revenue cycle management team.
Responsibilities:
- Review aging reports and work insurance accounts to ensure timely resolution and reimbursement.
- Contact insurance companies via phone portals or email to check claim status request reprocessing or escalate issues.
- Analyze denials and underpayments to determine appropriate action (appeals corrections resubmissions).
- Track and follow up on all submitted appeals until resolution.
- Analyze explanation of benefits (EOBs) and remittance advice to determine the reason for denial or reduced payment.
- Document all collection activities in the billing system according to departmental procedures.
- Follow up on unpaid claims within payer-specific guidelines and timelines.
- Coordinate with other billing team members coders and providers to resolve claim discrepancies.
- Maintain up-to-date knowledge of payer policies coding changes and reimbursement guidelines.
- Ensure compliance with HIPAA and all relevant federal/state billing regulations.
- Flag trends or recurring issues for team leads or supervisors.
- Meet daily/weekly productivity goals (e.g. number of claims worked follow-ups completed).
- Assist with special projects audits or other duties as assigned.
Qualifications:
- 1-3 years of experience preferred
- High School Diploma GED or equivalent work experience preferred
- Strong knowledge of insurance claim processing and denial management preferred.
- Familiarity with Medicare Medicaid and managed care preferred.
- Proficiency in billing software (e.g. Waystar Noble House etc.) and Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Ability to work independently and manage time effectively.
- Detail-oriented with strong analytical and problem-solving skills
What is expected of you and others at this level
- Applies acquired job skills and company policies and procedures to complete standard tasks
- Works on routine assignments that require basic problem resolution
- Refers to policies and past practices for guidance
- Receives general direction on standard work; receives detailed instruction on new assignments
- Consults with supervisor or senior peers on complex and unusual problems
Anticipated hourly range:$15.00 per hour - $22.57 per hour
Bonus eligible:No
Benefits:Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
- Medical dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
Application window anticipated to close:12/01/2025 *if interested in opportunity please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including but not limited to a candidates geographical location relevant education experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work people with disabilities without a college degree and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race religion color national origin ancestry age physical or mental disability sex sexual orientation gender identity/expression pregnancy veteran status marital status creed status with regard to public assistance genetic status or any other status protected by federal state or local law.
To read and review this privacy notice click here
Required Experience:
Unclear Seniority
Key Skills
- Journal Entry
- Customer Service
- Collection effort
- A/R Management
- Past due Account
- General Ledger Accounting
- Accounting
- Excel
- Payroll
- Financial statement
- Collection procedures
- Customer Account
- Delinquents Account
- Direct Reports
- Timely collections
About Company
Cardinal Health improves the cost-effectiveness of healthcare. We help focus on patient care while reducing costs, enhancing efficiency and improving quality.
