Work Location:
Jacksonville Florida United States of AmericaHours:
40Pay Details:
$91000 - $145600 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.
As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
ComplianceJob Description:
Why Work with Us
At TD Bank US Compliance were on a mission to build a more resilient and scalable compliance risk management function. As part of our team youll play a key role in reshaping compliance structures and processes driving innovation at every level. Here each team member has a chance to make a tangible impact both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program its about creating a culture of compliance that will cascade throughout the organization.
The Ideal Candidate
The ideal candidate will thrive in a fast-paced start-up-like setting as we build a new compliance structure that aligns with the banks size complexity and risk this role youll need to be strategic tactical collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future.
Beyond technical expertise were looking for someone with an entrepreneurial mindsetsomeone who can roll up their sleeves takes the initiative and can anticipate needs before they arise. A comfort level with ambiguity and the ability to excel in a dynamic evolving landscape are essential as the US Compliance team redefines the banks compliance program and structure.
Most importantly the right candidate is seeking an intellectual challenge has a desire to learn and is committed to building something impactful from the ground up. At TD Bank youll have the unique opportunity to help shape the future of the bank while collaborating with a team of enthusiastic colleagues dedicated to setting new industry standards.
The Compliance Business Oversight Manager provides advice support and objective guidance to assigned portfolio business or function on development and maintenance of all aspects of Compliance/Center of Excellence programs in line with the Banks risk philosophy and strategic direction.
The Day and the Life in this Role
Need to be flexible and comfortable with change as the roles and responsibilities processes and procedures around compliance oversight are undergoing a lot of change now and new leaders are being brought in that may mean even more change. The CU role is very diverse and coverage is broad so need to be able to be flexible enjoy and thrive in taking on new tasks and being self-driven in learning about and adapting to change. Need to be the kind of person that goes out and looks for answers instead of waiting for them to come to you. Need to have soft skills that allow you build relationships across business units and other oversight functions across the bank in order to thrive. Must be comfortable with frequent daily interaction with business partners confident in asking questions and providing credible challenge where appropriate. Good communication skills and ability to be able to explain complex requirements to business partners and leaders in a way that is straightforward and easy to understand.
This role involves reviewing monitoring and challenging processes to ensure adherence to consumer regulations with a strong focus on mortgage originations and home equity products.
Key responsibilities include:
Advising on regulatory matters ensuring compliance with policies and standards and interpreting key regulations such as RESPA ECOA HMDA FCRA UDAAP Flood E-Sign SAFE Act TILA and State laws applicable to residential secured lending.
The Compliance Manager will collaborate closely with sales underwriting processing and capital markets teams providing input on processes initiatives marketing materials and job aids to ensure regulatory compliance.
The Compliance Manager will also be heavily engaged in issues management regulatory change management risk and control assessments project support and performing monitoring activities as assigned.
The ideal candidate will have a solid background in mortgage originations with home equity experience being a plus.
Strong analytical skills attention to detail and the ability to confidently challenge practices and provide sound regulatory advice are essential for success in this role.
***The above details are specific to the role which is outlined in the general description below. Please review the Desired Skills and Experience section below as you consider this opportunity.
Our team currently operates under a hybrid work model with employees expected to work in the office two days per week. Starting in November 2025 this expectation will increase to four days per week. Please note that due to limited office space the exact timing of this transition may vary depending on availability and individual circumstances.
Depth & Scope:
Works independently and is accountable for managing a specialized Compliance function or area
Provides comprehensive coverage for a significant business or functional area across all legal entities and jurisdictions where TD operates
Provides advanced analysis and/or specialized reporting to support business partners functional areas or centers of expertise
Provides guidance and support to analysts on matters related to portfolio and specialty
Typically a subject matter expert for a key functional Compliance area and business
Contact for business management dealing with non-routine information
Manages/assists with regulatory reviews including inquiries audits and exams
Identifies and leads problem resolution for project/program complex requirements related issues at all levels
Required Skills:
Undergraduate degree or equivalent work experience
7 years of experience
Preferred Skills:
Experience with Home Equity products and with sourcing of applications including sales and marketing specifically RESPA Section 8 compliance policies and practices (includes kickbacks referral fees and unearned fess)
Experience/working knowledge in marketing and advertising specifically FCRA (Fair Credit Reporting Act) and TILA (Truth In Lending Act) requirements and SAFE Act registration requirements for mortgage loan originators.
Experience/working knowledge and understanding of larger compliance management system and framework beyond technical compliance.
Customer Accountabilities:
Proactively advises the business of new and changed Compliance regulatory and/or policy changes
Formulates relevant and meaningful insights from data analysis and leads on the interpretation of complex business issues generates multifaceted insights and identifies opportunities to address business regulatory requirements and issues
Contributes to the development and implementation of Compliance programs
Guides partner through the development implementation oversight and management of effective Compliance Programs
Prepares summaries presentations briefing notes and any other required documentation to effectively report on the status of Compliance
Represents Compliance on internal or external committees relating to designated business activities as required
Delivers relevant subject matter expertise and Compliance advice to business management
Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions makes recommendations assesses the effectiveness of programs/policies/practices
Maintains oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis
Manages high risk initiatives and escalations; leads initiatives/guidance as appropriate
Shareholder Accountabilities:
Actively assists in developing Compliance Team procedures
Facilitates the periodic Compliance risk and self-assessment activities for designated business using TDs Enterprise Compliance Risk Assessment Framework
Monitors that assessments (monitoring risk assessment etc.) are completed and communicated in a continuous and timely fashion
Consistently exercises discretion in managing correspondence information and all matters of confidentiality; escalates issues where appropriate
May provide review and content in the development of annual awareness training
Manages the risk assessment process for assigned businesses
Protects the interests of the organization our customers and our communities identifies and manages risks and promotes the prompt and thorough resolution of escalated non-standard high risk issues
Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience
Actively manages relationships within and across various business lines corporate and/or control functions and promotes alignment with enterprise and/or regulatory requirements
Keeps abreast of emerging issues trends and evolving regulatory requirements and assesses potential impacts
Maintains a culture of risk management and control supported by effective processes in alignment with risk appetite
Employee/Team Accountabilities:
Participates fully as a member of the team supports a positive work environment that promotes service to the business quality innovation and teamwork and promotes timely communication of issues/points of interest
Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge transfer within the team and business
Keeps current on emerging trends/developments and grows knowledge of the business related tools and techniques
Participates in personal performance management and development activities including cross training within own team
Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
Contributes to team development of skills and capabilities through mentorship of others by sharing knowledge and experiences and leveraging best practices
Leads motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships
Contributes to a fair positive and equitable environment that supports a diverse workforce
Acts as a brand ambassador for your business area/function and the bank both internally and/or externally
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel Occasional
International Travel Never
Performing sedentary work Continuous
Performing multiple tasks Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds Occasional
Sitting Continuous
Standing Occasional
Walking Occasional
Moving safely in confined spaces Occasional
Lifting/Carrying (under 25 lbs.) Occasional
Lifting/Carrying (over 25 lbs.) Never
Squatting Occasional
Bending Occasional
Kneeling Never
Crawling Never
Climbing Never
Reaching overhead Never
Reaching forward Occasional
Pushing Never
Pulling Never
Twisting Never
Concentrating for long periods of time Continuous
Applying common sense to deal with problems involving standardized situations Continuous
Reading writing and comprehending instructions Continuous
Adding subtracting multiplying and dividing Continuous
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Who We Are:
TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.
TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g. eligibility for cash and/or equity incentive awards generally through participation in an incentive plan) and several other key plans such as health and well-being benefits savings and retirement programs paid time off (including Vacation PTO Flex PTO and Holiday PTO) banking benefits and discounts career development and reward and recognition. Learn more
Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.
Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability status as a protected veteran or any other characteristic protected under applicable federal state or local law.
If you are an applicant with a disability and need accommodations to complete the application process please email TD Bank US Workplace Accommodations Program at . Include your full name best way to reach you and the accommodation needed to assist you with the applicant process.
Required Experience:
Manager