PD Manager
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Job Location:
Shreveport, LA - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Responsible for assisting in the creation of player development programs that acquire and maintain new and existing business and guest loyalty. Provide strategic leadership and direction for the hospitality and players club staff to increase overall gaming revenue.
- Assist in the development of short and long range strategic marketing plans that establish measureable goals and objectives for the player development department utilizing the budget
- Maintain acquisition programs that are responsive to changes in the current market that recruit high-level players through various direct sales activities (i.e. direct marketing promotions referrals on/offsite events and personal contact).
- Provide training on programs for hospitality staff that are specifically geared towards rated players by creating profiles that communicate such ratings to the hospitality staff.
- Manage performance of hospitality staff and players club including hiring scheduling development evaluation and discipline.
- Ensure compliance with gaming regulations company policies and procedures within the department.
- Issue complimentary services consistent with company policy and monitor all practices.
- Review player issues with host and club staff to ensure the highest level of guest satisfaction and procedural compliance.
- Respond to guest special requests or complaints and create resolution.
- Represent the company in public relation and marketing efforts generating new and repeat business and helping to re-affirm the goals and objectives of the company
Qualifications :
Bachelors Degree in Marketing Advertising or related field.
5 to 7 years marketing management experience with casino marketing experience a plus ().
Strong organizational and communication skills.
Proficient in MS office products.
Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
Additional Information :
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
About Company
Boyd Gaming Corporation Boyd Gaming is one of the nations leading casino entertainment companies. But were so much more a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philo ... View more
