Rental Agent
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Job Location:
Seattle, OR - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About RWC Group
RWC Group is a premier Commercial Truck & Bus Dealership with20 locations across 5 states (AZ CA OR WA AK). We proudly represent powerhouse brands likeInternational Trucks Isuzu Hino IC Bus KalmarOttawa Cummins and Allison Transmission. Family-owned and operated were built on ambition grit and a relentless drive to keep fleets moving and a refusal to settle for average.
Overview
We are seeking a versatile and detail-oriented RentalCoordinator to manage the day-to-day functions of the commercial rental department. This position is crucial for ensuring all rental operations run smoothly and efficiently.
Benefits
- Health Insurance
- 401(k) Retirement Plan
- Paid Time Off (PTO)
- Competitive Wages
- Flexible Scheduling
- Bonus Plan
Responsibilities
- Customer engagement and sales:
- Serve as the primary point of contact for all rental inquiries via phone email and in-person visits.
- Cultivate and maintain strong relationships with rental customers to ensure repeat business.
- Provide expert guidance to customers on products and services to meet their specific rental needs.
- Execute the rental process from inquiry to invoice including securing all necessary customer information and documentation.
- Operational management:
- Manage and track daily rental utilization
- Execute rental contracts and invoices
- Develop and implement efficient billing routines to guarantee the timely and accurate invoicing of rental charges.
- Assist the collections team with past-due invoicesas needed.
- Inspect trucks for damage/cleanliness before and after rentals update inventory and ensure vehicles are ready for service
- Safety and environmental standards:
- Ensure the rental office and yard areas are clean and safe for both customers and staff.
- Promote a customer-focused culture that emphasizes safety and cleanliness.
- Administrative duties
- Support the overall team environment by helping with Toll Management Reporting Data-Entry Licensing Administration when needed.
Requirements
- High School diploma or higher; advanced education or technical certifications in business sales or automotive/truck maintenance preferred.
- Relevant industry experience preferredin dealership operations rental/fleet management or service roles a plus.
- Strong customer service communication and professionalism
- Ability to work in a fast-paced environment and adapt to changing priorities
- Valid Drivers License
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Customer Service
- Organizational skills
- Computer Skills
- Construction Experience
- Generator Repair
- Management Experience
- Microsoft Outlook
- Territory Management
- Operations Management
- Property Management
About Company
About RWC Group RWC Group is a premier Commercial Truck & Bus Dealership with 20 locations across 5 states (AZ, CA, OR, WA, AK). We proudly represent powe...
