Transcon Agent

El Paso, TX - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Scope of Position:

Ensure timely and accurate movement of freight and information while providing an exceptional customer service within the TRANSCON Department.

Major Duties and Responsibilities:

Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system
Track and Trace TRANSCON Files and reporting
Use export TRANSCON Workflow on daily basis
Ensure accurate and timely client and vendors billing.
Ensure delivery of freight and timely clearance when applicable
Interact with our customers in arranging their TRANSCON shipments meeting customer service standards.
Contribute to maintain good relationships with suppliers
Meet compliance at all times to regulations internal and external in accordance with government regulations.
Understand department process flow and looking for best practices to improve operational efficiency and productivity
Ensure all customers standard operating procedures in place and updated in the DLSOPs
Meet KPI standards in accordance with the Companys procedures
Network communications timely responses to emails and requests (internal and external)
Escalation of problems to Management when necessary

Personal Development:

Meets company standards of 52 hours training per year per employee.
Attend training classes when required.
Complete mandatory training when required.

Culture:

Adhere to the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute Sense of Humor and Visionary.

Reporting Structure

TRANSCON Lead Agent Supervisor and Manager

Qualifications :

6 months to 1 year related experience and/or training; or equivalent combination of education and experience.
Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain positive results.
Pro-active strong organizational skills.
Good computer skills (Excel Word).
Hazardous materials certification (preferred).
Fluent in English.

Additional Information :

Expeditors offers excellent benefits:

Paid Vacation Holiday Sick Time
Health Plan: Medical
Life Insurance
Employee Stock Purchase Plan
Training and Personnel Development Program
Growth opportunities within the company

Remote Work :

Employment Type :

Full-time

Scope of Position: Ensure timely and accurate movement of freight and information while providing an exceptional customer service within the TRANSCON Department.Major Duties and Responsibilities: Ensure smooth and timely freight process flowEnsure accurate and timely data entry into our operational ...

Scope of Position:

Ensure timely and accurate movement of freight and information while providing an exceptional customer service within the TRANSCON Department.

Major Duties and Responsibilities:

Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system
Track and Trace TRANSCON Files and reporting
Use export TRANSCON Workflow on daily basis
Ensure accurate and timely client and vendors billing.
Ensure delivery of freight and timely clearance when applicable
Interact with our customers in arranging their TRANSCON shipments meeting customer service standards.
Contribute to maintain good relationships with suppliers
Meet compliance at all times to regulations internal and external in accordance with government regulations.
Understand department process flow and looking for best practices to improve operational efficiency and productivity
Ensure all customers standard operating procedures in place and updated in the DLSOPs
Meet KPI standards in accordance with the Companys procedures
Network communications timely responses to emails and requests (internal and external)
Escalation of problems to Management when necessary

Personal Development:

Meets company standards of 52 hours training per year per employee.
Attend training classes when required.
Complete mandatory training when required.

Culture:

Adhere to the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute Sense of Humor and Visionary.

Reporting Structure

TRANSCON Lead Agent Supervisor and Manager

Qualifications :

6 months to 1 year related experience and/or training; or equivalent combination of education and experience.
Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain positive results.
Pro-active strong organizational skills.
Good computer skills (Excel Word).
Hazardous materials certification (preferred).
Fluent in English.

Additional Information :

Expeditors offers excellent benefits:

Paid Vacation Holiday Sick Time
Health Plan: Medical
Life Insurance
Employee Stock Purchase Plan
Training and Personnel Development Program
Growth opportunities within the company

Remote Work :

Employment Type :

Full-time

Key Skills

Computer Science
Continuous Integration
Fraud
Intake Experience
Law Enforcement
Usability
Analysis Skills
Computer Forensics
Driving
Teaching
Counterintelligence
Sass

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About Company

Expeditors

Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 ... View more

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