Director of Operations
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Job Location:
Yearly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
The Parents Estate Planning Law Firm is looking for a high-caliber Director of Operations to drive the smooth efficient and scalable operation of our fast-growing estate planning law firm. Were looking for someone who truly understands employee engagement loves building KPIs and operational dashboards thrives on data-driven decision making and is excited to take ownership of a brand new role. If you want autonomy to build refine and elevate how a firm runs this is the opportunity for you.
As our Director of Operations you will partner directly with the Firm Owner to oversee everything except the practice of law. This includes strategic planning financial goal setting system design policy and procedure development and leading major HR functions; recruiting hiring onboarding performance reviews and cultural initiatives. This is a leadership seat for someone who wants to make a measurable impact.
- Oversee day-to-day operations of the firm ensuring a productive and efficient work environment.
- Manage all non-legal support staff members.
- Manage all human resources functions including recruitment hiring onboarding and performance evaluations.
- Develop and maintain employee records and ensure confidentiality of sensitive information.
- Create job descriptions KPIs and Performance Improvement Plans.
- Administer employee benefits programs including health insurance retirement plans and paid time off.
- Handle employee relations addressing any issues or concerns that arise within the firm.
- Manage payroll.
- Cultivate and foster a continued positive organizational culture through team outings and leading monthly trainings.
- Develop and implement Firm and HR policies and procedures to ensure compliance with legal regulations and improve workflow.
- Conduct regular staff meetings and facilitate communication between management and employees.
- Respond to any concerns or issues from potential clients existing clients and professional planning partners providing stellar customer service.
- Assist with financial management tasks and financial reporting including budgeting forecasting and cash projections.
- Assist owners with creating Business plan and staffing plan looking ahead 1 2 and 3 years.
- Facilities and office equipment management coordinating with vendors and service providers including Tech and Software.
Who Should Apply
You are an ideal candidate if you have:
- Bachelors degree in business administration management human resources or a related field.
- Minimum of 5-7 years of experience in a professional setting such as a law firm financial services accounting insurance or multi-site or group medical practice.
- Strong understanding of HR practices.
- Experience managing a team of 15 or more employees.
- Strong background in building KPIs and improving workflows.
- Proficient in Microsoft Office Suite and office management software.
- Experience with HubSpot CRM and CMS is a plus.
- Strong financial management skills including budgeting and forecasting.
- Exceptional interpersonal and communication skills.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Proven leadership and team management abilities.
This role is not suitable for:
- Retail operations managers.
- Office managers without real operational leadership authority.
- Paralegals or legal assistants looking to step up into office or operations management.
- Hotel or hospitality managers transitioning into corporate operations.
- Anyone who has not managed a team of 15 or more.
- Anyone lacking experience with KPI development leadership performance management or process improvement.
Required Experience:
Director
Key Skills
- Risk Management
- Negiotiation
- Operational management
- Smartsheets
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Program Development
- Supervising Experience
- Financial Planning
About Company
The Parents Estate Planning Law Firm, PC is a fast-growing Estate Planning law firm located in Acton, MA. Our work is focused on the unique estate planning needs of both young families and empty nesters. We provide exceptional client service and high-quality legal services in the area ... View more
