Senior Supply Chain Consultant (Maestro BPO), Global Operations

Do you have an interest in Supply Chain Planning and Technology Do you want to be part of a transformation journey where where change is constant and innovation is key Do you enjoy having a central role connecting with global stakeholders and delivering impactful planning solutions

The team you will be part of

GN is looking for a Senior Supply Chain Consultant (Business Process Owner) to join our Supply Chain Planning Systems team supporting stakeholders globally in Hearing and Gaming & this role you will own and optimize our planning solution (Maestro Kinaxis) ensuring smooth operations system improvements and enabling planning excellence. You will act as a trusted advisor bridging business needs with technical solutions and playing a key role in Agile delivery and Change management.

Your contribution is appreciated and you will

• Own the Maestro platform: Ensure system stability governance and continuous improvement via the system Roadmap
• Facilitate end-to-end planning excellence: Identify optimization opportunities and implement new functionalities to enhance end-to-end planning
• Translate business needs into solutions: Gather requirements create functional specifications and manage change requests in Azure DevOps
• Lead Agile ceremonies: Act as a key business product owner in SAFe Agile ensuring backlog refinement and prioritization
• Oversee testing initiatives: Conduct system integration testing and facilitate user acceptance testing
• Train and empower users: Develop training materials and conduct sessions for end-users
• Manage the planning community: Host super-user sessions to share best practices capture feedback and communicate changes effectively
• Handle incidents and enhancements: Manage ServiceNow tickets testing and validation of new features
• Promote innovation: Propose and implement ideas that improve performance and user experience
• Enable AI-driven planning: Explore and implement AI capabilities in planning and Kinaxis
• Project & Change Management: Act as a project and change manager in system-related projects securing adoption of new functionalities through clear communication and engagement

To thrive well in the role we imagine that you have

• Bachelors degree or higher in a relevant field - e.g. Economics Engineering Supply Chain Management
• Several years of experience with supply chain planning - from e.g. consultancy or planning roles
• Practical experience with advanced planning systems - Kinaxis
• Knowledge of SAFe Agile as a Product Owner
• Solid experience in leading project initiatives and implementing change strategies
• Fluent in English both orally and in writing

As a person you are recognized as a customer geek and enjoy collaboration. You are motivated curious and innovative. You are skilled at simplifying complex topics for diverse audiences - from both end-users to senior management - and you enjoy presenting and engaging others.

We encourage you to apply

Even if you dont match all the above-mentioned skills we welcome your application if you think you have transferrable skills. We highly value a mindset and motivation that align with our core values to not only ensure growth for you but for your team and the wider GN organization as well.

We are focused on an inclusive recruitment process

All applicants will receive equal consideration for employment. As such we encourage you to submit your CV without a photo to ensure an equal and fair application process.

Should you have any special requirements for the interview please let the Hiring Manager know upon accepting invitation to interview.

How to apply

Use the APPLY link no later than 31 December 2025. Applications are assessed on a continuous basis so dont wait to send yours.

On a time crunch Feel free to only submit your up-to-date CV including a few sentences outlining your motivation for applying quick and easy.

If you would like to know more about the position please contact Senior Manager Supply Chain Planning Systems Maíra Souto Lage at.

Join us in bringing people closer

GN brings people closer through our advanced intelligent hearing audio video and gaming solutions. Inspired by people and motivated by innovation we deliver technology that enhance the senses of hearing and sight. We enable people with hearing loss overcome real-life problems improve communication and collaboration for businesses and provide great experiences for audio and gaming enthusiasts.

We hope you will join us on this journey and look forward to receiving your application.

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