Admissions Manager
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Job Location:
Monthly Salary:
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Description
ISP School Admissions Manager Role Profile
JOB SUMMARY
The Admissions Manager leads the full admissions process with a focus on both exceptional customer experience and data-driven enrolment success. This role requires a professional who combines warmth empathy and relationship-building skills with strong organisational and analytical abilities.
The successful candidate will be responsible for managing the admissions pipeline using a consultative approachguiding families through their journey from initial enquiry to enrolmentwhile maintaining accurate and up-to-date records in the schools CRM system.
Working as part of the administrative and leadership team the postholder will ensure that every interaction reflects the schools values and high standards of professionalism contributing to a positive public perception and the continued growth of the school.
KEY RESPONSIBILITIES
- Lead the admissions process from first contact to enrolment providing a professional consultative experience to prospective families.
- Manage interviews tours and meetings with new families ensuring timely and effective follow-up.
- Use the schools CRM to record and track all enquiries ensuring data accuracy timely updates and regular reporting.
- Analyse conversion rates enquiry sources and competitor activity to improve strategy and performance.
- Coordinate entrance tests evaluations and other admissions requirements.
- Collaborate with the marketing team to design and support campaigns and events that promote the school.
- Provide clear KPI and performance reports to Central Office and the Leadership Team.
- Ensure excellent communication with families colleagues and stakeholders at all times.
JOB DESCRIPTION
The above details are not exhaustive. The postholder may be required to undertake additional tasks or responsibilities reasonably assigned by the Leadership Team.
This may include assisting in the creation and design of marketing materials organising open days and school events and providing general administrative support where needed.
EDUCATION AND SKILLS
Essential:
- Native-level fluency in English and Spanish (spoken and written).
- Proven experience in consultative or relationship-based sales ideally in education or service-oriented environments.
- Demonstrated experience using CRM systems or databases for lead management and reporting.
- High level of accuracy organisation and attention to detail.
- Excellent interpersonal and communication skills.
- A flexible positive and can-do attitude able to work both independently and as part of a team.
Desirable:
- Similar experience in a business academic or international school environment.
- Experience with marketing campaigns or event coordination.
- Competence in data analysis and reporting tools (e.g. Excel Google Sheets).
- Understanding of customer journey mapping or lead conversion strategies.
ROLE-SPECIFIC COMPETENCIES
- Approachable and empathetic with students families and colleagues.
- Able to balance warmth and professionalism in all interactions.
- Team-oriented and cooperative with strong problem-solving and follow-up skills.
- Communicates clearly effectively and with empathy both verbally and in writing.
- Demonstrates integrity reliability and commitment to maintaining accurate records and meeting deadlines.
Safeguarding statement
This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures and satisfactory Criminal Background Checks or equivalent covering the previous 10 years of employment history. We will also request references covering the last 3 years of employment.
Required Experience:
Manager
Key Skills
- Culinary Experience
- Sales Experience
- Time Management
- Marketing
- Public Relations
- Customer Service
- Computer Skills
- Microsoft Outlook
- Basecamp
- Salesforce
- Inside Sales
- Recruiting
About Company
We are here to help our schools. We want them to get better. The best people to run our schools are the people in our schools. We call our way of working the ISP Framework. Our main role is as a critical friend and advisor to our schools. ISP was founded by an experienced team of com ... View more
