Office of Inspector General (OIG)
2200 North Central Avenue Phoenix Arizona 85004

Salary: $43780 - $56534

Grade: 19

Closing Date: December 21 2025

Would you like to be part of an amazing team that helps Arizonans thrive At the Department of Economic Security (DES) we strengthen individuals families and communities for a better quality of life. DES is looking for individuals who are committed to service community and teamwork. To learn more about DES please visit ; or click on the link here to view Our DES video. Come Join the DES Team!

DES is seeking an experienced and highly motivated individual to join our team as a Legal Assistant 3. This position is responsible for performing quality and consistency reviews of Appellate Services Administration (ASA) Exhibits Decisions and Dispositions for all DES programs. This role assists Hearing Officers (HO) to review create and process legally binding documents including but not limited to responsive orders granting or denying motions to vacate and remand orders in response to requests for postponement of hearing requests for Subpoenas and requests for withdrawals of hearings. It will also be responsible for confirming adherence to Federal and State laws and regulations as well as agency and program practices policies and procedures to ensure compliance and consistency in appeals files hearings and decisions. Travel may be required.

This position may offer the ability to work remotely within Arizona based upon the departments business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords flexibility autonomy and trust. Across our many agencies boards commissions many State employees participate in the States Remote Work Program and are able to work remotely in their homes in offices and in hoteling spaces. All work including remote work should be performed within Arizona unless an exception is properly authorized in advance.

Essential Duties and Responsibilities include but are not limited to:

Review and perform complex analysis of procedural jurisdiction and other issues. Review appeal files and/or records prepared by staff for Hearing Officers to use in administrative hearings or for Appeals Board review of lower authority hearings and decisions. Completes legal research and analytical abilities to identify issues and pertinent legal documents for hearings. Monitors and prepares reports to meet federal and state requirements.
Assists in reviewing assigning elevating and approving work products. Trains coaches evaluates and identifies training needs and works with management to develop and deploy training to ensure ongoing development and implementation of program reorganization plans workload prioritizing and special projects.
Ensure accurate and timely Notice of Hearings are provided to all parties with all necessary documents for full and fair due process hearings. Assist in ensuring that all Decisions Dispositions and Notices contain accurate and current statements of the applicable statute or citation.
Respond to telephone in-person and written inquiries elevated docket calls complaints and requests and communicate on behalf of Hearing Officers to prevent ex parte communication with parties Attorney Generals office department representatives and the public as directed. Register parties for hearings make appropriate case notes in case management systems and databases. Travel may be required.
Perform legal and other research using a variety of resources including case management systems databases and program software. Prepare standard work measures and work flow reports. Attend meetings and trainings as instructed by supervisor and management.
Review Motions received from parties to timely write and issue Decisions or Orders on procedural matters for Dismissals Motions to Vacate and Remand Requests for Subpoenas Postponements and Withdrawals etc.
Resolution of complex problems requires legal research and analytical abilities to identify issues and pertinent legal documents for hearings.

Knowledge of:
Concepts terminology principles and procedures of American law administrative hearing procedures
Legal research techniques and resources
Vast knowledge of paperless appeals systems Appeals Processing System (APS) and case management systems
Operational analysis and evaluation techniques and methods.
Organization and maintenance of confidential paper and electronic files
Programmatic and statistical data analysis and interpretation
Customer service techniques: telephone and in person
Confidentiality and ethical guidelines for professional conduct

Skills In:
Analyze documentation to determine jurisdiction issues timeliness of appeal
Strong customer service skills
Analytical skills to conduct research compile organize and interpret data
Excellent interpersonal written and oral communication skills
Mathematical skills
Make presentations to management and executive teams
Manage conflicts and resolve problems
Excellent time management and project management skills

Ability to:
Work with minimal supervision
Multi-task successfully with a very high degree of accuracy and speed
Quickly and effectively analyze problems and errors and implement solutions
Think logically to analyze complex appeals and resolve conflicts between competing information
Communicate effectively both verbally and in writing with all levels of staff and management
Operate computer systems and software and input data and review case records
Establish and maintain interpersonal relationships
Focus without distraction on complex and detailed task for long periods
Read understand and interpret complex issues laws statutes and policies
Monitor legal requirements and meet deadlines
Build a positive work environment and train employees to grow within DES

This ideal candidate for this position will have:

Associate or bachelors degree from an accredited college. Paralegal or Legal Assisting Certification from an accredited University and three years experience in a related field. Spanish/English bilingual: oral written reading. Knowledge of case management systems used on a daily basis such as HEAplus APS and AZTECS etc.

This position may require driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply: Drivers License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current valid class-appropriate drivers license complete all required training and successfully pass all necessary drivers license record checks. The license must be current unexpired and neither revoked nor suspended. Employees who drive on state business are subject to drivers license record checks must maintain acceptable driving records and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R.11).
Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agencys ability to reasonably accommodate any restrictions.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify.

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

Affordable medical dental life and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Sick time accrued at 3.70 hours bi-weekly
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
Flexible schedules to create a work/life balance

By providing the option of a full-time or part-time remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS) the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On or shortly after your first day of work you will be provided with additional information about the available insurance plans enrollment instructions submission deadlines and effective dates.

For questions about this career opportunity please contact us at or .

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting at or Requests should be made as early as possible to allow sufficient time to arrange the accommodation.