IT Support Specialist

Type of contract:Permanent

Our people are the heart of Norwegian.
We embrace a culture of diversity equality and inclusion.
Embracing this culture is critical to our business success and makes us stronger together. Our people have different strengths experiences and backgrounds but all share a passion for our vision: to become the most loved and trusted airline in Europe.

Exciting IT Support Specialist opportunity in Bodø

Following the integration of Norwegian and Widerøes IT organisations we are strengthening our joint IT team. As our new IT Support Specialist you will support colleagues from both Norwegian and Widerøe and play a key role in keeping our technological infrastructure running smoothly.

In this role you will be a trusted partner for our colleagues helping them solve everyday IT challenges and ensuring they have the tools and systems they need to deliver great experiences for our customers.

We are looking for an engaged and service-minded IT Support Specialist who enjoys working hands-on with users equipment and systems in a busy environment. This is a permanent position based on-site at Widerøes main office in Bodø where you will work closely with both local teams and our wider IT organisation.

We can offer

Joining Norwegian means more than just a competitive salary its about being part of a community that values and rewards your contributions.
Heres what you can look forward to:

• Travel in Europe and beyond with heavily discounted employee-priced tickets with Norwegian and our partner airlines
• Good pension schemes
• Comprehensive medical and travel insurance
• Flexibility to combine working from our office and from home
• Competitive salary
• Possibility to participate in activities run by Norwegian Sports Club
• Opportunity to join our share saving plan

In this role you will

• Be 1st line support: Help internal end users from both Norwegian and Widerøe with their questions and problems
• Data PC and mobile devices: Prepare install and maintain PCs mobile devices and related equipment for end users
• Workstations: Prepare update and configure workstations
• Equipment: Keep printers computers and meeting room equipment updated and under control
• Support channels: Manage inquiries by email phone and in person

You are our ideal candidate if you

• Have recently finished or are about to finish your apprenticeship in ICT (fagbrev i IKT) or have higher education with experience from a Help/Service Desk
• Have knowledge/experience with Office 365 AD Entra OKTA Windows OS and mobile devices such as iPads and smartphones
• Have some knowledge/experience with hardware and networks
• Are approachable structured and precise
• Are customer- and service-oriented and communicate well
• Are proficient in written and spoken English; knowledge of a Scandinavian language is an advantage

Location

• Bodø based at Widerøes main office as part of Norwegians joint IT organisation supporting both Norwegian and Widerøe

Do you have any questions

If so please contact:

Øystein Nyhagen
Director IT Operations
E-mail:

So what are you waiting for

If you love the thought of working with us we urge you to click the Apply Now button to complete our online application. You will need to upload a recent copy of your resume with a cover letter and tell us why you want to join us.

Please note: We can only accept applications that have been submitted through our recruitment system. We will accept your CV and cover letter in either English or a Scandinavian language.

We interview candidates continuously so we encourage you to apply early.

We care for each other our customers and our environment as we navigate the skies the Norwegian way.

We hope to welcome you on board!

Travel required:Some travelling must be expected

Application deadline:04.01.2025