Director of Leisure Sales

Pontoque Resort at Punta de Mita

Opening in early 2027 Omni Hotels & Resorts has officially broken ground and construction is well underway on Omni Pontoque Resort at Punta de Mita the brands first luxury resort in Mexico. Staying true to the brands mission of creating elevated places and spaces that are inspired by a destination the resorts exterior and interiors will pay homage to the local culture with a contemporary twist.

This beachfront resort will feature 244 guest rooms and suites and two 4-bedroom villas with sweeping views of the Bay of Banderas. Complementing the local areas many attractions and activities the resort will offer three original restaurant concepts a destination spa with 14 treatment rooms two retail shops multiple pools including adult-only and family-friendly options a state-of-the-art indoor and outdoor fitness center and a kids club. Boasting over 27000 square feet of meeting and event space the Omni Pontoque will feature a 6000 square foot ballroom an open-air pavilion multiple event lawns and dedicated meeting rooms all of which provide breathtaking ocean views.

Debuting in early 2027 the Omni Pontoque Resort at Punta de Mita will be Omnis first owned and managed property in Mexico! This is a once in a lifetime opportunity as the openingDirector of Leisure Sales toestablishOmnis presence in Mexico.You will be responsible for the identification direct sales and service of individual travel producing accounts - to include but not limited to travel management companies retail travel agents and consortiums - with the overall goal of meeting and exceeding vital strategic account business objectives such as budgeted transient room nights ADR and revenue which may be broken down by account or segment. Processes in-bound sales calls and inquiries in a professional manner to actively service and up-sell each business opportunity (within predefined parameters which may change) to maximize revenues for the property.

The ideal candidate will possess extensive knowledge of all leisure transient and business travel distribution channels and tools (i.e.Hotelligence Agency360) and possess a thorough understanding of GDS distribution networks OTAs (both traditional and emerging) and be well versed in contract negotiation and interpretation and have insight to emerging markets and trends in the leisure travel segments both domestically and internationally.

This is aresort basedrole with theoptionto be remote for highly qualified candidates. Priority will be given to candidates based in: Los Angeles San Francisco Texas Arizona and Mexico City.Anticipated travel upwards of 25-30%.

• Work alongside the Director of Sales & Marketing to lead the strategic direction planning and execution of Leisure Sales efforts.

• Collaborate with Executive Team on-propertyand withcorporate colleagues to develop andfacilitateannual marketing initiatives bysegment forall target accounts to grow room night volume and steal market share from defined comp set.

• Possesses the ability to work collaboratively with key decision makers to drive revenue ensure customer satisfaction and increase transient room night production of assigned accounts that yield year-over-year ADR and revenue market share increases.

• Organizeplanandfacilitateproductive and relevant content for transient strategy meetings with team members andsubsequentlyfollow-up with action items.

• Effectively builds and strengthens relationships with customers to enable trust and loyalty to the resort and Omni brand.

• Understands the overall market competitors strengths and weaknesses economic trendssupplyand demand etc. and knows how to sell against them.

• Ability to grow account production with heavy emphasis on proactive solicitation and account saturation.

• Develop and implement effective sales plans for self (and team members in operations or other areas as needed) whilemaintainingflexibility to adjust andchange withmarket conditions.

• Activities include but are not limited to business development solicitation individual sales calls prospective client entertainment FAM trips trade shows etc.

• Executes designated sales strategies to develop andsolicitspecific accounts to achieve measurable quantitative and qualitative goals.

• Identifiesqualifiesandsolicitsnew accounts with a focus on increasing business. Strives to achieve personal and hotel overall revenue goals which includes referral and ancillary business to thehotelsfood beverage and retail outletsas well asthe Spa.

• Uses negotiating skills and creative selling abilities to close on business increasemarket sshare and negotiate contracts.

• Manages group or interpersonal conflicts effectively.

• Effectivelymaintainscustomeraccountand opportunity data in the hotel operating systems i.e.Delphi and Opera.

• Effectively uses sales resources and administrative/support staff to provide apersonal servicesto all accounts.

• Adheres to corporate and resort SOPs when conducting orfacilitatingclient site inspections FAM trips and Sales Trips and Tradeshows.

• Ability toexecute againstthe strategy; drive results.

• Closes the best opportunities willing to turn away or redirect business based on market conditions and what is best for overall revenues.

• Identifiesqualifiesandsolicitsnew accounts with a focus on increasing business. Strives to achieve personal and hotel revenue goals.

• Active involvement in industry associations and trade shows.

• Achieve budgeted room nightsrateand revenues.

• Participates indevelopmentof direct mail and all promotions related to leisure travel.

• Previousresort experience

• Bi-Lingual (Spanish & English)

• Opening resort experience preferred

• Minimum3-5 years of exemplary transient sales performance in the hospitality industry

• Understanding of affluent travel agency clientele and key consortia segment partners to include but not limited to American Express Signature and Virtuoso

• Excellent written and verbal English communication skills

• Minimum 3-5 years experience in leisure sales in a resort and/or hotel

• Proven experience in business development

• Ability to travel extensively (in market and out-of-town) for multiple days and nights as business dictates

• Bachelors Degree in Hospitality Managementpreferred

• Opera (PMS) and Delphi (Sales) certified preferred

• Computer literate in Word Excel PowerPoint GoToMeetingsetc.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Lawposterand its supplement are available using the following links:EEOC is the LawPosterand the following link is theOFCCPs Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need specialassistanceto apply for a posted position please send an email