Scheduling Coordinator

JOB SUMMARY:

The Centralized Scheduling Coordinator acts as a liaison between departments employees and Centralized Scheduling Schedulers. The Coordinator handles all auditing functions between Centralized Scheduling and their department clients and conducts employee follow-ups regarding payroll and/or administrative questions. The Coordinator oversees all time adjustments up to the issuance of hours to payroll for processing and coordinates efforts between other departments including Human Resources and Corporate payroll.

Coordinators are responsible for accurately reporting recording and tracking FMLA tracking refusals/turndowns of shifts schedule attendance infractions and department policy infractions. Coordinators produce and track progressive discipline documentation for performance feedback and ensure all Union and contract rules are accurately applied to any requests.

Coordinators make use of all applications available to track and properly record information related to departments and employees. Coordinators maintain employee folders (paper and electronically) and provide information to HR and Departments as necessary.

All duties are to be performed in accordance with departmental property and corporate policies practices and procedures.

ESSENTIAL JOB FUNCTIONS:

• Oversee various payroll related tasks including but not limited to; time updates schedule changes entering vacation
• Works with all Centralized Scheduling departments to assist in completing administrative tasks
• Responsible for employee contact and interfacing with employees via letter in-person telephone and e-mail
• Check voicemails and return all incoming calls
• Provides feedback to individual departments regarding any employee updates
• Conveys policies and procedures related to the Union Contract Payroll and Centralized Scheduling practices to departments and employees
• Completes any other tasks as assigned by Centralized Scheduling Management
• Copies and scanning as needed
• Must be organized and detail oriented in all work.

QUALIFICATIONS:

• High School Diploma or equivalent
• At least 1-year administrative assistant experience
• Must be proficient in Microsoft Office Suite with entry-level Excel knowledge
• Strong interpersonal and communication skills
• Professional and courteous phone etiquette
• Must have a flexible schedule/ability to work nights and weekends as required
• Work varied shifts including weekends and holidays
• Able to effectively communicate in English in both written and oral forms.

Preferred

• Previous experience in LMS REED and Excel

PHYSICAL MENTAL AND ENVIRONMENTAL DEMANDS:

• Must be able to handle a heavy business volume and multitask responsibilities and problems in a timely manner.
• Must be able to tolerate areas containing secondhand smoke.
• Must be able to lift and carry 25 pounds.
• Must be able to bend crouch kneel twist and work at a desk/counter when performing functions of the job.
• Respond to visual and aural cues.
• Must have manual dexterity to operate all office equipment.
• Must be able to maneuver around office and property.
• Given the demands listed above this candidate must be able to tolerate areas containing secondary smoke handle more than one function (or one customer) at a time by being well organized while producing accurate and error free results. Also given the demands listed above our candidate must be adept at using a personal computer phones and copier.

DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES): N/A

INFORMATION PROVIDED BY:

Disclaimer: This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).