Software QA Engineer

Location:Colombia

Telesign connects protects and proactively defends companies customers and the digital interactions between them. With powerful AI that delivers identity with speed accuracy and global reach we enable Continuous Trust. Empowering companies to transact communicate and engage with their customers free of fear Continuous Trust makes the promise of the digital economy possible.

We are looking for a Software QA Engineer to be responsible for ensuring the quality stability and reliability of customer-facing production systems through comprehensive manual and automated testing. This role collaborates closely with engineering and product teams to validate features identify defects analyze logs and drive continuous improvement across the development lifecycle. The engineer contributes to test planning execution and automation helping maintain high standards of performance and user experience in every release.

Key Responsibilities:

• Develop comprehensive test plans and test suites under the guidance of the Engineering Manager.
• Collaborate closely with software engineers and product managers to understand system architecture requirements and user flows.
• Test applications and services across multiple environments including Windows Linux/macOS and mobile platforms.
• Execute analyze and report results of automated test suites (smoke regression performance).
• Perform manual and exploratory testing as needed following established test plans and acceptance criteria.
• Conduct regression testing before and after deployments to ensure system stability.
• Oversee testing activities for product releases maintenance updates and new development initiatives.
• Review and evaluate responses from engineering teams regarding reported defects and ensure appropriate follow-up actions.
• Perform proactive log analysis using tools such as Kibana and escalate findings to engineering teams.
• Work effectively within a SCRUM environment using Atlassian tools (Jira Confluence).
• Participate in the creation and maintenance of automated test frameworks and CI/CD pipelines when required.
• Provide quality recommendations based on test results trends and failure patterns.

Essenial Requirements:

• 4 years of experience testing customer-facing production systems APIs and backend services.
• Bachelors degree in computer science Engineering or equivalent experience.
• Proven practical experience designing implementing and executing manual and automated tests.
• Experience performing load/stress tests.
• Hands-on experience with Postman curl scripting and API validation.
• Demonstrated ability writing clear and maintainable BDD-style scenarios (e.g. Gherkin) and full test suites.
• Ability to write basic SQL queries (any SQL dialect).
• Experience contributing to automated test frameworks or performance testing pipelines.
• Solid understanding of QA concepts methodologies and best practices.
• Strong knowledge of TDD and BDD principles.
• Strong analytical and problem-solving skills.
• Experience in root cause analysis and log investigation.
• Excellent verbal and written communication skills.

Nice to Have:

• ISTQB Certification (Foundation Level or above).
• Experience testing APIs with REST gRPC Postman cURL.
• Experience using Cucumber or similar BDD frameworks.
• Experience with top industry-standard test automation tools (e.g. Selenium WebDriver Cypress Playwright).

About Telesign:

Telesign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification data insights and communications we solve todays unique customer challenges by bridging businesses to the complex world of global is proud to be an equal opportunity employer. We believe our differences help us create a better workplace a better product and a better community. We do not discriminate on the basis of race color ancestry religion national origin marital status pregnancy sex sexual orientation gender gender identity or expression age genetic information disability military or veteran status or any other basis protected by federal state or local law ordinance or also participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the is an Affirmative Action Employer and as part of the commitment to AAP it will seek to ensure affirmative action to provide equality of opportunity in all aspects of employment and that all personnel activities such as the recruitment selection training compensation benefits discipline promotion transfer layoff and termination processes remain free of illegal discrimination and harassment based on protected characteristics.

NOTICE TO ALL POTENTIAL JOB CANDIDATES

We recently have become aware of individuals unaffiliated with Telesign Corporation who have been sending out fake employment offers using a name similar to ours in an apparent attempt to defraud would-be job a recent example a scam email was sent from the @ domain. All emails sent on behalf of Telesign will come from email addresses ending in @.
Please be advised that Telesign Corporation does not solicit candidates for employment via email - nor do we require or ask for fees or payments during any phase of the recruitment or hiring process. If any person solicits financial information fees or payments from you as part of the recruitment process or as part of a purported employment offer you should assume that the communication is not from Telesign Corporation and is not sanctioned or approved by our Company.

If you have received one these offers or believe you have been the victim of fraudulent activity via the internet we would appreciate you filing a complaint with the Internet Crime Complaint Center at the link below: