Software Development Manager

Description

Intelex is on the lookout for a Software Development Manager to join our AI team working on innovative and transformative solutions that will drive our companys strategic direction in the ever-evolving realm of AI technology & New Initiatives. Our development leaders foster an environment of passion craftsmanship and innovation within the teams they lead and own the technical development and delivery of Intelex software products. Managers work with their teams and departmental stakeholders to delight our customers and empower them with industry-leading capabilities and UX. Within their teams managers build a culture of continuous improvement across development quality assurance and product delivery!

Responsibilities and Deliverables

• Lead and mentor multiple engineering teams to consistently deliver high-quality projects that exceed client expectations and deadlines.
• Evaluate and implement cutting-edge agent tools and AI solutions such as LLMs RAG and orchestration frameworks like LangGraph.
• Guide the development and deployment of robust scalable AI systems by following established MLOps principles.
• Collaborate actively with teams to translate business needs into actionable development plans across multiple development groups.
• Partner with R&D leaders to set and track KPIs metrics and milestones that drive team performance.
• Take initiative to spot gaps in technology processes products or workflows and independently coordinate resources and work items to resolve these issues between teams.
• Champion departmental efforts to enhance technology processes workflow and product quality introducing best practices that streamline development cycles and boost both predictability and output quality.
• Oversee performance management and leadership growth for direct reports offering coaching and mentorship for ongoing professional development.
• Work within a continuously improving agile environment refining planning estimation and software development.
• Ensure timely delivery on project commitments by working closely with product management and other stakeholders proactively identifying and navigating challenges in executing the product roadmap and key deliverables.
• Coordinate with cross-functional teamsincluding Architects QA and Product Managementto achieve client satisfaction. Set essential performance targets for various functions and direct reports. Lead recruitment and talent development initiatives to assemble an elite engineering team capable of creating industry-leading EHSQ software on schedule.
• Direct the creation of tactical programs aligned with strategic goals and objectives. Promote a workplace culture that prioritizes creativity collaboration agility innovation customer focus and fun all while continually raising the standards of the R&D organization.
• Drives Fortive Business System (FBS) as a practitioner and leader.

Organizational Alignment

Reports to the Director Engineering

Qualifications

Skills & Work Traits

• Great attitude and work ethic that inspires others in the organization.
• Team builder identify and develop the skills competencies & behaviours within the software engineering team to support continued rapid growth of the business.
• Great teammate - develop strong collaboration with peers across the organization including product management customer support sales and information assurance.
• Disciplined work closely with peer functions to ensure predictable and reliable achievement of objectives (e.g. roadmap execution budgets etc.).
• Highly motivated proactive creative and self-directed with a commitment to excellence.
• Preference for collaborative work within an agile practice.
• Exceptional analysis and troubleshooting skills and persistence in solving problems.
• Active interest and participation in DevOps as a culture.
• Excellent written and oral communication skills and participating in a culture of writing things down.
• Exceptional research skills combined with the ability to generate options to make technology and architectural decisions.
• Able to switch context between the big picture and the details to identify and evangelize the creation of effective user experiences.
• Proven ability to coach and mentor developers of all levels.
• Analytical and data oriented taking data and turning it into insight.
• Process oriented and comfortable with technology tools and systems to drive process efficiencies and improvements.
• Ability to lead change and turn something that is ambiguous into something that is structured (comfort with ambiguity and change in general).
• Strong critical thinking skills and attention-to-detail with ability to quickly catch pitfalls and potential issues.
• Leader that will embrace Fortive Business System and tools to drive growth.

Technical Competencies

• Expertise developing large scale web applications and a thorough understanding of common architecture choices for them.
• Expertise with the concepts and building blocks of large-scale applications including messaging systems load balancing microservice architecture and production telemetry.
• Knowledge of modern ML toolkits and frameworks (PyTorch TensorFlow Hugging Face LangChain etc.).
• Proven experience building and deploying agentic applications with deep knowledge of agent design patterns and orchestration.
• Hands-on experience training AI/ML models including foundation models fine-tuned models or specialized domain models.
• Understands DevOps pipelines and cloud deployment tools like Kubernetes or equivalent technologies.
• Previous experience in full stack development across different technical stacks including JavaScript (ReactJS / Webpack) server (.net core) and cloud (AWS Azure) or equivalent experience.
• Previous experience with mobile applications.
• Previous experience with relational/non-relational database like SQL Server or MongoDB.
• A solid understanding of user interface (UI) and user experience (UX) principles.
• A solid understanding of object-oriented programming and microservices.
• Self-guided learning of new tools technologies and stacks.
• Able to switch context between the big picture and the details to identify and evangelize the creation of effective user experiences.

Experience

Required:

• 5 years of experience coding and delivering software as a team member.
• 3 years of experience leading the AI/Machine Learning development lifecycle from conception to delivery.
• 3 years of experience leading software development teams.
• Strong understanding of Software Development Lifecycle and Agile Scrum development methodology and in leading Agile Scrum development teams.

Preferred:

• Five or more years professional experience preferred.
• Professional experience within a software product or SaaS organization preferred.

Education

Required:

• Bachelors Degree or College Diploma in Engineering Computer Science Information Systems or equivalent experience.

Preferred:

• Masters Degree and/or vendor certifications (such as Microsoft Certified Professional) valued.