Assistant Credentialing Manager (HSC 3) DOH8755
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Job Location:
Tumwater, WA - USA
Monthly Salary:
$ 5271 - 7082
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Description
This is a full-time permanent Health Services Consultant 3 (HSC 3) appointment within Heath Systems Quality Assurance Office of Customer Services located at our Tumwater WA DOH office.
This Health Services Consultant 3 (HSC 3) position functions as an assistant credentialing manager of a statewide health program within the Office of Customer Services. Credentialing assistant managers support the departments mission by implementing policies and procedures to issue credentials only to qualified providers emergency medical services and facilities.
This senior level position supervises one section in the Office of Customer Services Credentialing Section and controls the daily operations of the credentialing team. As an assistant credentialing manager they identify and recommend ways to improve the operating efficiency of the team and the Credentialing Section as a whole. This position is also required to carefully balance access to care and patient safety through the credentialing process.
The Health Systems Quality Assurances (HSQA) top priority is to protect and improve the health of people in Washington State. We do this by helping to prevent injuries develop health systems and improve patient safety.
TheOffice of Customer Servicescredentialing program provides statewide credentials for more than 80 types of professions and annually provides services to over 380000 health care providers and for over 7000 facilities. Health provider licenses and credentials are considered health service delivery products that are critical resources to the public health delivery system. Individual providers federal agencies employers hospitals and insurance companies rely upon these products for the provision of health care services to the public.
Key Responsibilities Include
Implements the credentialing process of health care professions and facilities. Tasks include but are not limited to:
- Develops and implements policies and procedures for the licensing of qualified healthcare providers
- Determines if there is a risk of compromising patient safety. Ensures that access to care and patient safety is carefully considered and balanced.
- Identifies and reports all adverse credentialing concerns to the Credentialing Manager or Executive Director.
- Develops and implements procedures and processes for exception applications that do not meet standards for certification based on an applicants history background failure to meet standard of care qualifications for a profession or facility.
- Assures background checks are conducted according to state and federal regulations and while maintaining confidentiality.
- Supervises one Credentialing Unit team that provides health services to the public. Assigns and reviews work of employees providing health regulation to the public. Identifies training mentoring and coaching needs based upon observed performance and review of work.
- Creates plans for staff training to build capacity and offer opportunities for professional growth and development while meeting business and customer service needs.
Why Join Us
- Impactful Work: Develop and improve health policies and procedures to ensure timely and thorough review and verification of provider applications.
- Collaborative Environment: Work as part of a team to identify credentialing trends and changes realign work processes and conduct staff training to meet forecasted business needs.
- Growth Opportunities: Coordinate projects clarifying roles and responsibilities while balancing the needs of customers and developing strategies to achieve goals.
Ready to make a difference Apply now and become a part of a mission-driven team dedicated to improving the effectiveness and efficiency of credentialing services to the public!
Location and Flexibility
Join our onsite team to collaborate directly with colleagues and be part of our dynamic workplace environment. This position requires working onsite and in-person at our Tumwater WA DOH office.
Required Qualifications
You must meet the option provided and any additional criteria listed. Experience may have been gained through paid or unpaid activities. Please ensure any relevant experience defined below is outlined in your cover letter resume and/or applicant profile.
Five (5) or more years of experience in a health profession or facility credentialing program. To include experience in the following:
- Implementing credentialing processes and procedures in a regulatory environment that implement state statutes;
- Applying commonly-used concepts standards and practices within a particular field of credentialing; and
- Solving problems within a complex regulatory system and addresses customer complaints.
AND
A year or more of experience providing subject matter technical expertise and quality review of work products using the divisions licensing database.
AND
Minimum one year of supervisory or lead experience preferably in a health services program.
AND
Six or more months experience and an ability to use computer software as follows:
- Word processing software such as Microsoft Word to create format edit preview print and save documents. Use of standard functions to select edit copy paste format and spell check text.
- Electronic communications and calendar programs such as Outlook to compose send and respond to electronic mail and coordinate schedules and schedule meetings.
As well as the following knowledge skills abilities and competencies:
- Ability to learn retain and apply new information regarding procedures rules policies and requirements for credentialing multiple health care professionals. Able to stay current with and be able to explain HSQA credentialing processes and procedures applying commonly used concepts practices and procedures within a particular field of credentialing.
- Ability to work under pressure to meet strict guidelines while maintaining the integrity of the guidelines.
- Ability to recognize performance indicators and make recommendations and action plans for performance improvement.
- Ability to work within a secure work environment with highly sensitive and confidential materials.
- Ability to work independently with little supervision.
After a conditional offer of employment a criminal history background check will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the position.
Preferred/Desired Qualifications
Two or more years of experience reviewing documents and taking appropriate action based on an analysis of the information.
Bachelors degree or higher education.
Benefits and Lifestyle
We prioritize your work-life balance and offer one of the most competitive benefits packages nationwide tailored to support your lifestyle. Discover more about Why DOH by visiting.
We are the Washington State Department of Health (DOH)
At DOH we safeguard public health in an ever-evolving world. Through collaboration with local health jurisdictions and state federal and private partners our programs and services impact every Washingtonian and visitor daily. Were driven by Equity Innovation and Engagement as outlined in ourTransformational Plan for the future of Washington health.
Conditions of Employment:
I am prepared with or without accommodation to do the following:
- Commit to a full-time 40-hour 8am 5pm workweek schedule.
- Communicate through applications such as MS Teams and MS Outlook and by phone while working remotely.
- Adjust my work schedule occasionally to align with business needs which may entail working evenings and weekends.
- Perform my job duties either remotely from home or in person on a drop-in basis at the designated DOH site location.
- Occasional travel may be necessary sometimes requiring overnight stays or trips out of state.
- Legally drive a vehicle or arrange alternative transportation for state business.
- Engage in emergency response exercises and high-priority assignments as assigned during emergency events.
APPLICATION DIRECTIONS:
To apply click Apply and complete the application. Attach your resume and cover your Applicant Profile include at least three professional references (including a supervisor a peer and someone youve supervised or led if applicable). Please do not include private information such as social security number or year of birth.
Make sure to document your years of experience skills and abilities as listed in the qualifications section of this job posting.
Attach onlythe following:
- Resume
- Cover letter
- 3 or more professional references if not included in your applicant profile
- DD-214 (if applicable)
Veterans Preference: Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy) NGB 22 or a signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or cover any personally identifiable data such as social security numbers and birth year
Do notinclude or attach the following these documents will not be reviewed:
- REMOVE personal photos do not submit any documents containing personal photos.
- Transcripts (unless specifically requested in the Application Directions)
- Certifications or diplomas
- Projects or portfolios
- Letters of recommendation
Equity Diversity and Inclusion: We regard diversity as the foundation of our strength recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve.
DOH is an equal-opportunity employer. We prohibit discrimination based on race/ethnicity/color creed sex pregnancy age religion national origin marital status the presence or perception of a disability veterans status military status genetic information sexual orientation gender expression or gender identity.
Questions and Accommodations:If you have questions need assistance with the application process require an accommodation or would like to request this posting in an alternative format please contactKristina Coxatand referenceDOH8755.
Technical Support: Reach out to NEOGOV directly at 1- for technical support and login issues.
Supplemental Information
This recruitment may be used to fill positions of the same job classification across the agency. Once all the position(s) from the recruitment are filled the candidate pool may be used to fill additional open positions for the next sixty (60) days.
Only applicants who follow the directions and complete the Application Process in full will have their responses reviewed for consideration.
Experience and education selected listed or detailed in the Supplemental Questions must be verifiable on the submitted applicant profile.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Fashion Retail
- Hospitality Experience
- Assistant Manager Experience
- Basic Math
- Management Experience
- Math
- Business Management
- Leadership Experience
- Supervising Experience
- Restaurant Management
- Retail Management
