Senior Product Manager
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Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
SurveyMonkey is the worlds most popular platform for surveys and forms built for businessloved by users. We combine powerful capabilities with intuitive design effectively serving every use case from customer experience to employee engagement market research to payment and registration forms. With built-in research expertise and AI-powered technology its like having a team of expert researchers at your fingertips.
Trusted by millionsfrom startups to Fortune 500 companiesSurveyMonkey helps teams gather insights and information that inspire better decisions create experiences people love and drive business growth. Discover how at .
What were looking for
Are you a product leader obsessed with understanding user behavior and driving measurable results Were looking for a Senior Product Manager to own a critical part of our Growth strategy focusing on user expansion and retention. You will be responsible for defining and executing the product roadmap that encourages users to discover more value deepens their engagement and solidifies SurveyMonkey as their go-to feedback solution. Were looking for an analytical experiment-driven builder who is ready to make a significant impact on our most important business metrics.
What youll be working on
- Define and lead the product growth strategy for key user lifecycle moments focusing on driving user retention expansion and monetization.
- Identify and champion opportunities to increase customer lifetime value whether through upselling cross-selling or improving subscription attachment.
- Lead a cross-functional squad to rapidly scope build and launch A/B tests and experiments.
- Be accountable for defining prioritizing and executing against a roadmap that moves key metrics like APRU Upsell rate Net Revenue Churn and Retention Rate
- Develop and refine PQL (Product-Qualified Lead) models to identify users with high expansion potential and trigger automated in-product upgrade paths.
- Develop a deep understanding of user cohorts behaviors and pain points to identify new opportunities for product-led growth (PLG).
- Partner with stakeholders to analyze experiment results communicate learnings and scale successful initiatives.
Wed love to hear from people with
- 5-7 years of product management experience with a track record of shipping successful products in a fast-paced environment.
- Direct experience in a Growth Retention or Monetization-focused product role.
- A builder mindset with a passion for designing elegant solutions and running rapid experiments.
- Proven experience defining and building against user engagement/propensity models (like PQLs).
- An entrepreneurial spirit and comfort with ambiguity with a proven ability to lead a cross-functional team toward ambitious goals.
- Deep analytical skills and the ability to make data-informed decisions with extensive experience in A/B testing and funnel optimization.
- Excellent communication skills and the ability to articulate a clear product vision to a wide range of audiences.
SurveyMonkey believes in-person collaboration is valuable for building relationships fostering community and enhancing our speed and execution in problem-solving and decision-making. As such you will be required to work from a SurveyMonkey office up to 1 day per week.
#LI-Hybrid
Why SurveyMonkey Were glad you asked
At SurveyMonkey curiosity powers everything we do. Were a global company where people from all backgrounds can make an impact build meaningful connections and grow their careers. Our teams work in a flexible hybrid environment with thoughtfully designed offices and programs like theCHOICE Fund to help employees thrive in work and life.
Weve been trusted by organizations for over 25 years and were just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving opening new hubs in Costa Rica and India crossing the threshold of 100 billion questions answered and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity innovation and the success of our business. We do not discriminate on the basis of race religion color national origin gender sexual orientation gender identity or expression age marital status veteran status disability status pregnancy parental status genetic information political affiliation or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
Required Experience:
Senior IC
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
Easily create surveys and forms with AI and templates for employee and customer feedback, market research, event registrations and more. Get started free.
