Automobile Technician
About the Company
Our client is an Indian multinational ride-sharing company that also operates in other business verticals including financial services and cloud kitchens.
Role: Automobile Technician
Roles and Responsibilities
- Customer Handling
- Greet and assist customers with professionalism and courtesy
- Verify service requests and capture customer feedback
- Communicate repair updates to customers
- Diagnosis
- Analyze and diagnose scooters for necessary repairs
- Update diagnosis reports in the Workshop Management System
- Perform repairs and final inspections based on customer requests
- System Handling
- Track customer complaints and update the system in real-time
- Operate Workshop Management System and ensure full adherence
- Update operational status and ETA in CRM and WMS systems
- Check scooter health in Telematics Command Centre for deep diagnosis
- Technical Repairs
- Possess in-depth knowledge of OLA Scooter
- Perform repair and replacement of scooter parts
- Stay updated on OLA technical curriculum and EV news bulletins
- Process and Operational
- Adhere to processes at the Experience Centre and ensure clear bay markings
- Handle invoicing and payment collections
- Maintain service bays for optimal functionality
- Parts Operation
- Audit inventory and ensure system and physical inventory match
- Perform GRN and maintain inventory at the Experience Centre
- Manage warranty part reverse logistics to the main workshop
- Safety and Compliance
- Wear uniform and protective gear while repairing scooters
- Properly handle tool kits and use protective gear
- Ensure availability of fire-fighting equipment for safety
Requirements
Requirements:
- Only male candidates
- Minimum qualification: 12th pass/diploma/ITI/graduation/post-graduation
- Minimum experience: 6 months in the automobile service sector
Benefits
Salary: CTC per month including PF ESIC Incentive
Required Skills:
Only male candidate. Min qualification: 12th pass/diploma/ITI/graduation/post graduation. Min experience: min 6 months experience in an automobile industry in service sector.
Required Education:
Only male qualification: 12thpass/diploma/ graduation/post graduation(NO ITI)Min experience: 1 year in an automobile industry in service sector.
Automobile TechnicianAbout the CompanyOur client is an Indian multinational ride-sharing company that also operates in other business verticals including financial services and cloud kitchens.Role: Automobile TechnicianRoles and ResponsibilitiesCustomer HandlingGreet and assist customers with profes...
Automobile Technician
About the Company
Our client is an Indian multinational ride-sharing company that also operates in other business verticals including financial services and cloud kitchens.
Role: Automobile Technician
Roles and Responsibilities
- Customer Handling
- Greet and assist customers with professionalism and courtesy
- Verify service requests and capture customer feedback
- Communicate repair updates to customers
- Diagnosis
- Analyze and diagnose scooters for necessary repairs
- Update diagnosis reports in the Workshop Management System
- Perform repairs and final inspections based on customer requests
- System Handling
- Track customer complaints and update the system in real-time
- Operate Workshop Management System and ensure full adherence
- Update operational status and ETA in CRM and WMS systems
- Check scooter health in Telematics Command Centre for deep diagnosis
- Technical Repairs
- Possess in-depth knowledge of OLA Scooter
- Perform repair and replacement of scooter parts
- Stay updated on OLA technical curriculum and EV news bulletins
- Process and Operational
- Adhere to processes at the Experience Centre and ensure clear bay markings
- Handle invoicing and payment collections
- Maintain service bays for optimal functionality
- Parts Operation
- Audit inventory and ensure system and physical inventory match
- Perform GRN and maintain inventory at the Experience Centre
- Manage warranty part reverse logistics to the main workshop
- Safety and Compliance
- Wear uniform and protective gear while repairing scooters
- Properly handle tool kits and use protective gear
- Ensure availability of fire-fighting equipment for safety
Requirements
Requirements:
- Only male candidates
- Minimum qualification: 12th pass/diploma/ITI/graduation/post-graduation
- Minimum experience: 6 months in the automobile service sector
Benefits
Salary: CTC per month including PF ESIC Incentive
Required Skills:
Only male candidate. Min qualification: 12th pass/diploma/ITI/graduation/post graduation. Min experience: min 6 months experience in an automobile industry in service sector.
Required Education:
Only male qualification: 12thpass/diploma/ graduation/post graduation(NO ITI)Min experience: 1 year in an automobile industry in service sector.
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