Endpoint Management Administrator

Atlanta GA Full-Time Hybrid (3 days in-office)

Leapfrog Services is seeking an Endpoint Management Administrator to help modernize and streamline how we manage Windows and Mac endpoints across our multi-tenant client environments. This is an exciting opportunity to step into a newly created role where youll have meaningful ownership influence and the ability to shape how Leapfrog delivers Modern Desktop services long-term.

If you enjoy working with Intune Autopilot MDM and automation-driven endpoint managementand you thrive in roles where you can take a concept run with it and turn it into a repeatable processthis could be your next leap forward!

What Youll Do

• Own the full lifecycle of Windows and Mac endpoints: provisioning onboarding configuration updates restocking and retirement.
• Configure and manage devices using Microsoft Intune Autopilot MDM and Addigy (for Macs).
• Support hybrid identity environments leveraging Active Directory and Entra ID.
• Assist with patching compliance and enterprise software deployments.
• Maintain device standards and improve provisioning workflows through documentation and process development.
• Collaborate with internal teams (Build Room Service Desk Field Services M365 administrators) for escalations and cross-team initiatives.
• Identify inefficiencies and propose improvements that enhance standardization and scalability.
• Contribute to Leapfrogs Modern Desktop strategy through initiative ownership and a continuous-improvement mindset.

This is not a help desk or Tier 1/Tier 2 support role. This position focuses on modern endpoint management tooling automation and operational excellence.

What Youll Bring

• 3 years of experience in endpoint administration desktop engineering or advanced IT support roles.
• Hands-on experience with:
  • Microsoft Intune (device policies compliance app deployment)
  • Autopilot (profiles provisioning troubleshooting)
  • MDM environments (Windows and/or Mac)
• Familiarity with:
  • Active Directory / Entra ID
  • Group Policy conditional access identity fundamentals
  • Patch management and update processes
  • RMM tools (Datto RMM experience is a plus)
• Ability to work independently take initiative and deliver results with limited direction
• Strong communication skills and documentation habits
• Comfort working in both structured and evolving technical environments

Certification Requirement

Candidates must hold or earn within 60 days of hire:

Required Certification (one):

• Microsoft 365 Certified: Endpoint Administrator Associate (Exam MD-102)

Leapfrog provides exam reimbursement and study materials for post-hire certification.

Bonus Certifications (not required but strongly preferred):

• Microsoft 365 Certified: Administrator Expert (Exam MS-102)
• Microsoft Certified: Azure Administrator Associate (AZ-104)
• CompTIA Security
• Addigy or other Apple MDM certifications
• ITIL Foundation Certification

These certifications demonstrate broader capabilities in identity cloud security and process management.

Why Leapfrog

• Competitive salary ($70000$90000 based on experience)
• Comprehensive benefits: medical dental vision life and disability
• Telemedicine and wellness programs
• 401(k) with company match
• Education/certification reimbursement
• Mileage and expense reimbursement (as applicable)
• Growth opportunities in a fun collaborative culture
  

About Leapfrog Services

Leapfrog Services provides managed IT services cybersecurity for businesses and nonprofits worldwide. Since 1998 weve believed IT should enhance business not get in the way. We deliver technical expertise with a service-first approach high-touch not high-stress.

If you love working with leading-edge technology want to be part of a fun service-based culture and value the stability of an established company with growth opportunities and excellent benefits Leapfrog is just the pond youre looking for!