Now Hiring General Manager – Non-Medical Home Care Company

About Us

We are a trusted non-medical home care provider dedicated to helping seniors and adults maintain independence dignity and a high quality of life at home. Our services include companionship personal care respite care and specialized support tailored to each clients needs. As we continue to grow we are seeking a dynamic and experienced General Manager to lead our team and oversee daily operations.

Position Overview

The General Manager is responsible for the overall leadership performance and growth of the agency. This role oversees operational excellence caregiver and client satisfaction regulatory compliance staffing and business development. The ideal candidate is a strong communicator problem-solver and coach with proven experience in home care senior care or service-driven industries.

Salary: Competitive based on experience performance incentives

Key Responsibilities

Operational Leadership

Oversee day-to-day agency operations to ensure high-quality consistent service delivery

Manage client on-boarding care plans service scheduling and ongoing quality assurance

Ensure compliance with all state regulations company policies and industry standards

Team Management

Lead coach and develop office staff and field caregivers

Promote a culture of accountability teamwork and exceptional service

Handle recruitment on-boarding and performance management processes

Business Growth & Client Relations

Build and maintain strong community relationships with referral sources

Drive business development and implement growth strategies

Ensure high levels of client satisfaction and retention

Financial & Administrative Oversight

Manage budgeting billing payroll and KPI tracking

Monitor performance metrics and implement operational improvements

Maintain accurate documentation and reporting

Qualifications

3 years of management experience in home care senior care healthcare hospitality or service-related fields

Strong leadership communication and organizational skills

Experience with scheduling staffing and customer service operations

Ability to multitask in a fast-paced people-focused environment

Familiarity with home care software platforms is a plus

A passion for serving seniors and families

Why Join Us

Opportunity to lead a mission-driven organization making a difference daily

Supportive team culture and room for career advancement

Competitive salary bonuses and benefits

Meaningful work with a company committed to compassionate care

How to Apply

Interested candidates should submit their resume and a brief cover letter to: or apply online at Experience:

Director