Case Manager I, Broadway House Women's Shelter

Who We Are:CAMBA is a community of staff volunteers clients donors neighbors and partners who work together to build an inclusive New York City where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development Family Support Job Training & Employment Support Services Health Housing and Legal Services. We reach almost 80000 individuals and families including almost 13000 serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive structured therapeutic safe and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing.

Broadway House Womens Shelter in Bushwick serves 165 women approximately 37 of whom are mentally ill and chemically addicted.

Position: Case Manager I

Reports To: Supervisor II (Clinical)

Location: 1245 Broadway Brooklyn NY 11221

What The Case Manager I Does:

The person filling this position is expected under general supervision to: (1) immediately formulate a plan and prepare clients for permanent housing placement; (2) engage individuals requiring social service assistance; (3) interview and evaluate clients formulate Independent Living Plans and goals; and (4) locate and refer to appropriate community resources for clients; including the following:

• Maintain professional relationships with clients and client confidentiality.
• Practice Universal Precautions/Standard Protocol & Procedures.
• Comply with any and all Federal State City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
• Conduct initial intake and assessment of clients needs and periodic re-assessments.
• Create and maintain client electronic and paper files.
• Prepare initial psychosocial evaluation and update according to regulations.
• Obtain and maintain relevant documentation and release forms from clients (i.e. birth certificate proof of income medical documents release of Personal Health Information etc.).
• In collaboration with clients conduct periodic revisions of independent living plans including short-term and long-term client goals.
• Assist clients in attaining their goals by identifying community resources and by referring clients to appropriate services both within and outside CAMBA (i.e. On-site medical services and psychiatric services etc.).
• Work with clients to break through barriers to their goal(s) attainment.
• Provide support training and coordination with the other social services staff.
• Assist clients in advocating for themselves in order to gain housing stability.
• Recommend and implement strategies to persuade clients to participate fully in the process in order to transition into permanent housing.
• Monitor clients progress toward their goals via regularly scheduled face-to-face contacts/sessions.
• Document all client encounters via progress notes using DHS CARES Database and printout notes for clients paper file.
• Ensure CARES Database is updated to reflect client request for services (i.e. car fare appointments passes referrals etc.).
• Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.
• Provide all required information for weekly/monthly/quarterly/annual reports.
• May act as client liaison/client advocate with outside organizations regarding such matters as education healthcare housing legal issues etc.
• May schedule appointments for client with referral organizations.
• May escort clients to appointments (educational medical social service etc.)
• May assist clients in completing applications for benefits and entitlements and may process applications on clients behalf.
• May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability.
• May prepare marketing materials for the program.
• Tasks may be modified expanded and/or assigned over a period of time.

Minimum Education/Experience Required:

• Bachelors degree (e. g. B.A. B.S.W.) and/or equivalent experience.
• May be required to become First Aid/CPR certified.
• May be required to become certified in overdose prevention.
• Bi-lingual preferred.

Other Requirements:

• TB test required

Compensation: $45800 - $50000 annually
When salary ranges are listed the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and includes but is not limited to experience education budget and/or program size internal equity skills and other factors that may be required for the position and organization.

Status: Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance dental insurance 403(b) retirement plan with employer match paid time off (vacation personal and sick time) and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color people with disabilities and lesbian gay bisexual and transgender people are encouraged to apply. We consider all applicants without regard to race color religion creed gender gender identity gender expression national origin age disability socio-economic status marital or veteran status pregnancy status or sexual orientation.