Sr. Program Manager

Knoxville, TN - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title:Sr. Program Manager
Job Location:Knoxville TN(Remote Some Travel)
Interview:Virtual
Job Duration:6 Months

Overview:
We are seeking a Release & Cutover Program Manager to lead enterprise-scale production deployments and go-lives for revenue-critical systems. This role requires proven ownership of multi-system cutovers high-stakes go/no-go decision-making and the ability to deliver in ambiguous environments where requirements may evolve during execution.

Key Responsibilities:

Lead enterprise-scale cutovers and go-lives including release readiness go/no-go decisions and post-launch stabilization
Own multi-system dependencies across platforms such as Salesforce pricing engines billing data platforms and legacy system coexistence
Manage high-risk manual or semi-manual deployments
Perform advanced risk identification and mitigation translating technical issues into business and revenue impact
Provide clear recommendations and tradeoffs to executives and push back on timelines when readiness is insufficient
Deliver in ambiguous evolving environments where full requirements may not be defined upfront
Operate within formal governance and release disciplines (enterprise PMO regulated or revenue-critical systems)
Make release-day decisions including handling failed readiness or rollback scenarios

Required Skills & Experience

Proven experience leading enterprise-scale cutovers and go-lives including release readiness go/no-go decisions and post-launch stabilization
Strong ownership of multi-system dependencies across platforms such as Salesforce pricing engines billing data platforms and legacy system coexistence
Demonstrated ability to manage high-risk manual or semi-manual deployments
Advanced risk identification and mitigation with the ability to translate technical issues into business and revenue impact
Strong executive communication skillsable to provide clear recommendations tradeoffs and push back on timelines when readiness is insufficient
Comfortable delivering in ambiguous evolving environments where full requirements may not be defined upfront
Experience operating within formal governance and release disciplines (enterprise PMO regulated or revenue-critical systems)
Must be able to discuss specific release-day decisions personally owned including handling failed readiness or rollback scenarios

Preferred / Nice to Have

Domain experience in pricing billing credit customer onboarding or GTM-supporting systems
Familiarity with tools such as Jira Confluence Smartsheet
Exposure to scaled agile or program-level delivery models
Experience coordinating with change management or business readiness teams
Exposure to AI-enabled or data-driven platform initiatives

Required Skills:

Project Management Skills

Job Title:Sr. Program ManagerJob Location:Knoxville TN(Remote Some Travel)Interview:VirtualJob Duration:6 MonthsOverview:We are seeking a Release & Cutover Program Manager to lead enterprise-scale production deployments and go-lives for revenue-critical systems. This role requires proven ownership ...

Key Responsibilities:

Lead enterprise-scale cutovers and go-lives including release readiness go/no-go decisions and post-launch stabilization
Own multi-system dependencies across platforms such as Salesforce pricing engines billing data platforms and legacy system coexistence
Manage high-risk manual or semi-manual deployments
Perform advanced risk identification and mitigation translating technical issues into business and revenue impact
Provide clear recommendations and tradeoffs to executives and push back on timelines when readiness is insufficient
Deliver in ambiguous evolving environments where full requirements may not be defined upfront
Operate within formal governance and release disciplines (enterprise PMO regulated or revenue-critical systems)
Make release-day decisions including handling failed readiness or rollback scenarios

Required Skills & Experience

Proven experience leading enterprise-scale cutovers and go-lives including release readiness go/no-go decisions and post-launch stabilization
Strong ownership of multi-system dependencies across platforms such as Salesforce pricing engines billing data platforms and legacy system coexistence
Demonstrated ability to manage high-risk manual or semi-manual deployments
Advanced risk identification and mitigation with the ability to translate technical issues into business and revenue impact
Strong executive communication skillsable to provide clear recommendations tradeoffs and push back on timelines when readiness is insufficient
Comfortable delivering in ambiguous evolving environments where full requirements may not be defined upfront
Experience operating within formal governance and release disciplines (enterprise PMO regulated or revenue-critical systems)
Must be able to discuss specific release-day decisions personally owned including handling failed readiness or rollback scenarios

Preferred / Nice to Have

Domain experience in pricing billing credit customer onboarding or GTM-supporting systems
Familiarity with tools such as Jira Confluence Smartsheet
Exposure to scaled agile or program-level delivery models
Experience coordinating with change management or business readiness teams
Exposure to AI-enabled or data-driven platform initiatives

Required Skills:

Project Management Skills