Business Analyst

Who We Are:

At VML we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise where creativity meets technology and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson we have forged a new path as a growth partner that is part creative agency part consultancy and part technology powerhouse.

Our global family now encompasses over 30000 employees across 150 offices in 64 markets each contributing to a culture that values connection belonging and the power of expertise spans the entire customer journey offering deep insights in communications commerce consultancy CRM CX data production and technology. We deliver end-to-end solutions that result in revolutionary work.

Business Analyst with Commerce experience required to join our Delivery team here in Poland please note we offer Hybrid or remote working.

We are VML Enterprise Solutions - a group of talented engineers tech experts and creators who combine our passions and contribute to the IT world. You may know us better as Wunderman Thompson Technology in 2024 we changed our name but at the same time we remaineda great team of people who deliver our best. We design build manage and run complex technology platforms and help our clients to benefit from our work and creativity.

The opportunity:

Business Analyst needed to join our team here at VML Enterprise Solutions. Working under your own initiative with required guidance and support a Business Analyst with proven experience you will be part of the Business Analysis team and expected to take the initiative in ensuring the business needs of our client are fully documented understood and met by the proposed solution.

What youll get to do:

• Gather and document requirements and translate them into clear user stories and acceptance criteria that can be used and interpreted by both business and technical users. This will involve planning running and facilitating workshops reviewing and assessing source documentation from the customer
• Identify and recommend options for potential solutions and assess them for both technical and business suitability
• Create logical and innovative solutions to problems
• Present proposals to clients
• Work with a scrum / delivery team through to go live
• Analyse business systems in order to recommend efficiencies
• Provide estimates for analysis work and plans in conjunction with Project/Programme Managers
• Communicate and collaborate with developers testers and a variety of end users to ensure all solutions deliver quality and customer satisfaction
• Provide training to users of a new system as required
• Plan and work flexibly to meet deadlines
• Keep up to date with technical and industry sector advances
• Maintain great client relationships at all levels of the organisation
• Maintain consistently high levels of client satisfaction and effectively escalating business critical situations to as required
• Manage situations and relationships both internally and externally

What you should have:

• You will have experience working as a Business Analyst on ecommerce /experience projects
• Experience of managing client stakeholders and Product Owners /Manangers
• Able to run workshops with client stakeholders
• Highly proactive talented enthusiastic focused eye for detail professional. Keen to learn and to challenge for smarter ways of doing things; a team player proud of their work who wants to share it
• You like working in a fast-paced environment and are ready to inspireoutstanding online experiences for consumers and brands no matter whatproduct service sector device or channel!
• You will have a customer-first mindset with the maturity and initiative to dowhat it takes keep our clients happy including some working at clientlocations
• Great stakeholder management skills
• Experience of Agile software delivery
• Business Process mapping and engineering
• eCommerce and retail / brand experience
• Production of high quality user stories and acceptance criteria
• Analysis and design of systems (package integration and bespokedevelopment)
• Ability to work on your own initiative to an agreed action plan
• Strong communication skills - as this role requires a high level ofcommunication interpersonal and presentation skills
• Strong problem solving time management and organisational skills
• Strong commercial awareness and business acumen
• Energetic enthusiastic with strong attention to detail

You will collaborate with our UK project team so well need you to be available until 18:00 PL

Bonus points if you have:

• Agile / Scrum master experience
• Experience working with multiple different ecommerce / experienceplatforms

What we offer:

• Salary depending on presented skills: 83 - 112 PLN net hourly (B2B contract)
• Work equipment with delivery to your door
• Opportunity to work with some of the most exciting brands around the world

Please note that this job is a full-time position located in Poland but the selection process will be conducted in English.

Please send over your CV in English.

We are a part of VML Enterprise Solutions. Learn more about our us on dedicated social media:Instagram VML Enterprise Solutionsour LinkedIn page and YouTube channel.

In compliance with Polish regulations VML Enterprise Solutions is committed to fostering a transparent and ethical work environment. We encourage reporting of any potential irregularities or misconduct. For detailed information on our whistle-blower policy and reporting procedures please refer to our dedicated document.

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WPP (VML Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

VML is a WPP Agency. For more information please visit our website and follow VML on our social channels via InstagramLinkedInandX.

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