Sr. Analyst, LS Analytics & Sys Ops

Posting End Date:

Employee Type:

The Sr Analyst LS Analytics & Sys Ops role is focused on driving effective decision-making and optimization in both the financial and performance space through a broad understanding of Legal Services matter management and billing processes. This role requires technical expertise in data analytics and enables the consumption of data and reporting by Legal Services teams at all levels.

This position maintains relationships and provides guidance and prioritization of work to interdepartmental groups (TIS) and external partners/vendors ensuring data and systems reliability and integrity. The role oversees the full systems lifecycle collaborating with technical and business experts for reliable technology operations and is accountable for customer service and systems administration support. This role ensures the department has the critical tools and accurate data to continue providing professional services to the company.

We offer opportunities for career development growing your knowledge and skills and an exciting career with competitive benefits and pension package including generous time off.

Apply today to this excellent opportunity on our team! #joinourteam

What You Will Do:

• Provide customer service and systems administration support for Legal Services eBilling and Matter Management application (TeamConnect LegalConnect) ensuring smooth operations and resolving system-related issues.

• Enable the department to leverage the full value of data analytics through establishment of key performance indicators and metrics in areas such as external counsel selection and spend panel use matter budgeting and allocation resourcing and identification and flagging of billing concerns.

• Manage the background systems (data warehouses data flows/models queries etc.) which enable dashboards to translate data into graphs charts tables scorecards narratives etc. for effective department operations and on-brand presentation.

• Amalgamate cross-departmental data sources and leverage future technologies and connections such as Azure or Hyperion to reduce manual effort and improve efficiency/accuracy.

• Strengthen the area of process and governance through maintenance and development of use and adoption metrics.

• Ensure optimization of current technologies through collaboration with the performance team and key and gap analysis.

• Development and contribution to process governance and reference guides for systems and reporting tools.

• Support technology implementation configurations and investments through understanding of current and future state Legal Services systems.

• Monitoring of system permissions for non-compliance and use. Ensure data availability through monitoring tools and collaboration with TIS/vendor.
  

Who You Are:

Required:

• University degree in a relevant discipline (e.g. Business Engineering Information Technology Data Science) or demonstrated equivalent experience.

• 2 yrs of related broad business experience; involvement on large and/or transformational process change and management is particularly desirable.

• Demonstrated proficiency with Power BI for data analysis and visualization.

• Strong experience in SQL query development including in SQL Server and Oracle/Azure environments. Knowledge of Azure Databricks is an asset.

• Familiarity with Microsoft Suite (Excel Word PowerPoint) for data manipulation and presentation.

• A well-developed strategic perspective including demonstrated abilities to anticipate think critically interpret ambiguity and make decisions that balance speed rigour quality and agility.

• Experience working effectively at all levels in an organization and ability to develop collaborative working relationships with internal and external stakeholders.
  

Preferred:

• Knowledge of Legal matter management (TeamConnect) an asset
  

Working Conditions:

• Office environment: travel may be required

• This position requires adherence to time management strategies to mitigate mental stress that can be associated with the need to meet rigid deadlines while managing competing tasks
  

Flex Work Arrangements: Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridges FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time to opt for a compressed workweek schedule or the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option. #LI-Hybrid

At this time Enbridge cannot transfer or sponsor a work visa or employment authorization for this position.

This position does not offer relocation assistance.

At Enbridge we are dedicated to our core value of are proud to bean Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals without regard to age race color national or ethnic origin religion sex sexual orientation gender identity or expression marital status family status veteran status Indigenous status disability or any other reason protected by federal state or local with disabilities can request accessible formats communication supports or other accessibility assistance by contacting .

Information For Applicants:

• Applications can be submitted via our online recruiting system only.

• We appreciate your interest in working with us; however only those applicants selected for interviews will be contacted.

• Final candidates for this position may be required to undergo a security screening including a criminal records check.

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