Customer Service Representative (New College Graduate)
Share
Job Location:
Seoul - South Korea
Monthly Salary:
Not Disclosed
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description:
- Act as a key partner to the Global Account Manager (GAM) by helping manage the balance between customer demand and product supply and by supporting logistics programs.
- Close collaboration supporting the GAM with continuous forecast validation forecast and backlog alignment and review of demand changes.
- Global understanding of customer demands processes and supply chain needs. Proactively engaging with the customer to understand their order fulfillment to avoid supply/demand gaps and/or excess.
- Responsible for finding solutions related to delivery escalations and liaises with internal departments (Sales Planning and Logistics etc.).
- Worldwide allocation handling for specific products and main interface with customer headquarters.
- Representing Renesas at customer meetings preparing and presenting regular data on supply / demand health and for potential executive level escalations/ meetings.
Qualifications :
- Degree in business marketing finance or similar field.
- New College Graduate or maximum of 2 years experience in customer service sales support or similar functions.
- Good team player with the ability to work in teams and cross regions with a proactive approach
- Ability to adapt to change work across different ERP systems reports & procedures in a fast-paced environment with a good resilience to stress.
- strong analytical skills and a genuine interest in data accuracy
- Advanced command of English both spoken and written. Demonstrating clear and concise written and verbal communication to internal and external stakeholders
- Skillful at MS Excel along with other MS Office products.
- Preference: Familiarity with SAP Model N Salesforce or Power BI is an added advantage.
Additional Information :
Renesas is an embedded semiconductor solution provider driven by its Purpose To Make Our Lives Easier. As the industrys leading expert in embedded processing with unmatched quality and system-level know-how we have evolved to provide scalable and comprehensive semiconductor solutions for automotive industrial infrastructure and IoT industries based on the broadest product portfolio including High Performance Computing Embedded Processing Analog & Connectivity and Power.
With a diverse team of over 21000 professionals in more than 30 countries we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable power-efficient solutions today that help people and communities thrive tomorrow To Make Our Lives Easier.
At Renesas you can:
- Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things.
- Make a real impact by developing innovative products and solutions to meet our global customers evolving needs and help make peoples lives easier safe and secure.
- Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system including the remote work option and Employee Resource Groups will help you excel from the first day.
Are you ready to own your success and make your mark
Join Renesas. Lets Shape the Future together.
Renesas Electronics is an equal opportunity and affirmative action employer committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex race religion national origin gender gender identity gender expression age sexual orientation military status veteran status or any other basis protected by law. For more information please read our Diversity & Inclusion Statement.
We have adopted a hybrid model that gives employees the ability to work remotely two days a week while ensuring that we come together as a team in the office the rest of the time. The designated in-office days are Tuesday through Thursday for innovation collaboration and continuous learning.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... View more
