Job Summary: The Claims Coordinator provides administrative and clerical support for the Office of Risk Managements claims management program. This position assists in the intake tracking and documentation of claims across Workers Compensation Liability Property International Travel and other specialty coverages. The Claims Coordinator ensures accurate record keeping timely communication with departments and third-party administrators (TPAs) and assists in processing payments and reports. The position also provides limited departmental administrative support including asset inventory supply management and general office coordination.
Job Responsibilities:
50%-Claims Administration Support: Maintains claim files and records for all lines of coverage. Assists with claims intake data entry correspondence and report preparation. Ensures timely submission of claims documentation to TPAs insurers and internal stakeholders. Tracks claim status and follows up on outstanding items.
15%- Communication and Coordination: Serves as a primary point of contact for departmental claim inquiries. Coordinates with faculty and staff to obtain needed claim information and assists in responding to requests from university departments TPAs and insurers.
15%- Financial and Payment Processing: Assists with processing claim payments reimbursements and account reconciliations. Prepares payment documentation and verifies transaction accuracy under the direction of the Assistant Director of Claims Management.
10%-Reporting and Data Entry: Maintains claims databases and updates reports with current claim information. Assists in compiling data for internal reports dashboards and audits.
5%-Departmental Administration: Provides general administrative support to the Office of Risk Management including property inventory supply ordering scheduling and other clerical duties.
5%-Training and Office Support: Assists with scheduling meetings preparing training materials and supporting departmental initiatives. Performs other duties as assigned to support risk management operations.
Minimum Qualifications: Bachelors degree. Experience in an office setting or detail-oriented environment. LSU values skills experience and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply adegreeis not required as long as the candidate meets the required years of experience specified in the job description. This position is emergency and operation essential and may be required to report to campus in times of emergency and/or closure or asked to work during an official closure.
Preferred Qualifications: Bachelors degree with 1 year of experience. Experience in claims administration insurance or risk management support desirable. Experience handling confidential information and working in a fast-paced detail-oriented environment is required. Familiarity with database systems spreadsheets and financial reconciliation preferred.
Preferred Certifications/Licenses: Associate in Claims Associate in Risk Management Certified Risk Management Charter Property and Casualty Underwriter.
Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.
Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health life dental and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!
Positions approved to work outside the State of Louisiana shall be employed through Louisiana State Universitys partner nextSource Workforce Solutions for Employer of Record Services including but not limited to employment benefits payroll and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.
All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws regulations or government policies may impact the universitys ability to employ individuals in certain positions.
For questions or concerns related to updating your application with attachments (e.g. resumes RS:17 documents) date of birth or reactivating applications please contact the LSU Human Resources Management Office at or email . For questions or concerns regarding the status of your application or salary ranges please contact the department using the information provided in the Special Instructions section of this job posting.
Required Experience:
IC
The Louisiana State University System (LSU System), like a good pot of gumbo, offers something that appeals to every taste. The LSU System is composed of 10 campuses and a public hospital system spanning the state. Student enrollment exceeds 54,000 and the system boasts about 2,000 fa ... View more