Strategic Business Manager

At American Express our culture is built on a 175-year history of innovation shared values and Leadership Behaviors and an unwavering commitment to back our customers communities and colleagues. As part of Team Amex youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills develop as a leader and grow your career.

Here your voice and ideas matter your work makes an impact and together you will help us define the future of American Express.

We Make Membership Come to Life Every Day

American Express is a globally integrated payments company providing customers with access to products insights and experiences that enrich lives and build business success.

With the right backing people and businesses have the power to progress in incredible ways. When you join Team Amex you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers communities and each other. Here youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits programs and flexibility that support you personally and professionally.

How will you make an impact

At American Express youll be recognized for your contributions leadership and impactevery colleague has the opportunity to share in the companys success. Together well win as a team striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity and in an environment where everyone is seen heard and feels like they belong.

We are looking for a highly motivated and results-driven right hand to the Benelux Country Managers office. The Country Manager leads the International Card Business chairs the Country Executive Team (CET) and serves as Legal Representative for both markets.

In this pivotal role you will work as a trusted advisor and right hand to the Country Manager helping drive strategic initiatives improve efficiency and maximize impact across the organization.

What will you do

Serve as a thorough partner for the Country Manager and Benelux (Country) leadership team;

Work closely with the Benelux International Card Services (ICS) Leadership team on business planning management and strategy development including development of the annual plan and quarterly updates of associated plans;

Review and analysis of the market business P&L; work closely with Finance to coordinate monitor and report on the budget for the Benelux;

Own and execute on the ICS colleague engagement strategy / plan;

Manage internal organizational communications through a wide range of channels including memos announcements and Town Halls;

Overall responsibility for managing meeting content and presentations including updates to senior business leaders Town Halls and regular business unit reviews. Particular emphasis on creating effective/ impactful presentations to summarize complex ideas and recommendations;

Lead other ad-hoc projects as needed.

What you need to succeed

Bachelors or masters degree or equivalent experience.

Fluency in English both written and spoken. Dutch or French is a plus point.

The role is a multi-faceted one and requires analytical strategy and consultative skills with solid financial acumen. Capability to connect strategic drivers to financial outcomes.

Extensive experience in project management and change management including ability to multi-task and handle shifting priorities with time-sensitive deadlines in a complex fast-paced environment;

Exceptional qualitative and quantitative problem-solving skills (issue identification problem structuring analysis development of recommendations);

Positive attitude & interpersonal skills with a consistent record in successfully building maintaining and leveraging relationships with senior management at all levels within the organization;

Highly motivated self-starter who can drive results and get things done in a self-directed manner with excellent organizational skills and careful attention to detail;

Have exemplary written and verbal communication skills including strong Microsoft office skills including PowerPoint and Excel;

Strong executive presence and proven ability to exercise the utmost discretion when handling confidential matters;

Ability to work well under pressure adapt to changing circumstances and juggle multiple priorities simultaneously;

Getting others with you being a team player and strong collaborator;

Flexible agile and able to adapt easily to changes;

Emotional intelligence and the ability to take and receive constructive feedback;

Optimistic attitude and good sense of humor.

Non-considerations for sponsorship: Employment eligibility to work with American Express in Netherlands is required as the company will not pursue visa sponsorship for these positions.

Considerations for sponsorship: Depending on factors such as business unit requirements the nature of the position cost and applicable laws American Express may provide visa sponsorship for certain positions.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical financial and mental health as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical dental vision life insurance and disability benefits (depending on location)
• Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations.