Customer Service Advisor
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Job Location:
Yearly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
$80000 - $100000 / year
Compensation & Benefits:
- Average $80000 to $100000 your first year with top earners well into six figures
- Guaranteed base salary plus commissions
- Comprehensive benefits package and a company vehicle
- Training and development as well as opportunities to grow within the organization
This individual will sell service parts and whole-good attachments for customer solutions while building long-term relationships within a territory to maximize company profitability and market share. They must have strong communication skills and are expected to meet the customers needs and expectations.
Specific Duties Include:
- Sell machine maintenance and repair services repair parts extended warranties whole good attachments and any other management approved products.
- Maintain basic technical knowledge of RDO Equipment Co. products and services and provide technical assistance where applicable.
- Use Company provided systems/tools (i.e. S2) to fully document track record follow-up and capture all related sales activity in a timely and accurate manner.
- Represent the company for the sale of Product Support to customers in a defined sales area.
- Maintain product knowledge; understand features and benefits of all products and services potentially saleable by the company.
- Be aware of competitive activity and competitive products as well as business and industry trends.
- Maintain as directed by the manager current and complete sales management information for all customers in the assigned territory.
- Test/operate machinery at customer work site.
- Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
- Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
- Proactively seek and participate in available company-sponsored training in an effort to develop and advance knowledge base and skill set.
- Participate in all company/location driven communication efforts including open book meetings huddles department meetings and other related efforts.
- Maintain a positive and professional working relationship with peers management and support resources with a constant commitment to teamwork and exemplary customer service.
- Perform all other duties as assigned by management in a professional and efficient manner.
Job Requirements:
- 1-3 years experience in an industry-related role with involvement in activities such as sales service training or other related work.
- Strong computer skills
- Strong communication skills
- Excellent customer service skills
- Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
EOE/M/F/Disabled/Veteran
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Discover a wide-range range of John Deere & Vermeer equipment at one of our RDO store locations, offering top-notch machinery solutions for agriculture, construction, and more.
