Front of House Building Manager

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

JLL are seeking a Front of House / Building Manager to join our property management department managing premium commercial properties in Dublin 16 - Dundrum. We are the largest and longest established Commercial Property Management business operating in the Irish commercial property market. Our client list includes many of the most established Irish and International commercial investors. We are continually investing in our Property Management business both in terms of systems and people and have an exciting role for an ambitious person to join our team immediately. This role involves the comprehensive management of commercial properties within our Dublin 16 - Dundrum portfolio with a strong emphasis on front of house operations and tenant services.

The role will suit a building manager or facilities manager with a minimum of 3 years experience in a commercial property management environment with demonstrated front of house experience in commercial settings.

Key Responsibilities

Front of House Operations

Provide exceptional front of house services to tenants and visitors in Dublin 16 - Dundrum commercial properties

Manage reception areas lobbies and common areas to maintain professional standards

Coordinate visitor management systems and tenant communications

Oversee concierge services and building presentation standards

Handle tenant inquiries and requests promptly and professionally

Property Management

Managing property to an agreed budget

Managing planned and reactive works by engaging contractors via our purchase order system

Reviewing works done and approving invoices via our Yardi Property Management System

Working with senior team members to prepare budgets each year

Working with senior team members to review expenditure quarterly and at each year end

Liaising with Tenants on a regular basis regarding general operations within the properties managed

Facilities and Maintenance

Reviewing negotiation and tendering works to contractors in respect of service contracts

Preparation of reports for clients and senior team members regarding the condition of properties

Managing planned preventative maintenance programmes and asset registers

Regular on-site visits and documenting inspections of the Dublin 16 - Dundrum properties managed

Compliance and Safety

Implementation and management of Health and Safety and Insurance requirements

Liaising with insurance brokers with any queries which may arise

Implementing and managing Environmental Social and Governance (ESG) initiatives

Uploading key data for properties managed to a selected ESG platform

Essential Requirements

Property or Facility Management qualification required

Minimum 3 years front of house experience in commercial property environment

Technical knowledge and/or Facilities Management experience

Experience managing Dublin commercial properties preferred

Key Skills and Attributes

Effective communicator with strong interpersonal skills for front of house interactions

Excellent customer service orientation and professional presentation

Can-do attitude and team player

Excellent IT and Organisational Skills

Strong initiative and problem-solving abilities

A capability for achieving targets and meeting deadlines

Organised task manager who can handle several regular deadlines

Experience with tenant liaison and visitor management systems

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

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