Box Office Agent (Annual)

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profile Job Location:

Katonah, NY - USA

profile Monthly Salary: Not Disclosed
Posted on: 9 hours ago
Vacancies: 1 Vacancy

Job Summary

Department: Marketing
Supervisor: Box Office Manager
Employment Type: Part-time Non-Exempt
Compensation:$18 per hour; 10 hours per week

Job Duties & Responsibilities
Box Office Duties
  • Assist guests both on the phone and in-person and sell tickets; Distribute will call tickets and assist guests with digital tickets.
  • Regularly monitor Box Office email inbox voicemail and respond to inquiries.
  • Assist in responding to safety concerns and emergency situations as necessary.
  • Promote Rosen House visitation with tour groups.
  • Coordinate with docents to efficiently facilitate tour schedule.
  • Assist the Box Office Manager in various administrative and operational projects.
  • Greet and assist guests provide directions answer questions give general historical information direct guests to restrooms as needed.
This position is 9am-2pm Fridays & Saturdays. During the summer months there is an opportunity to work additional hours if desired.

Required Skills and Qualifications

Experience: Command of MS Office Word and Excel and ability to learn and use ticketing and event software is a must. Experience working in a box office retail events or customer service-related position is a plus. Arts/music background is a plus but not required.

Customer Service and Communication Skills: Must have a friendly and professional attitude and work well with others. Strong interpersonal and verbal communication skills are desired.

Administrative Skills: Ability to maintain confidential information. Organized and detail oriented with a strong work ethic. Flexibility to adapt to changing priorities.

Working Conditions: Authorization to work in the U.S. is required.

Required Experience:

Junior IC

Department: MarketingSupervisor: Box Office ManagerEmployment Type: Part-time Non-ExemptCompensation:$18 per hour; 10 hours per weekJob Duties & Responsibilities Box Office DutiesAssist guests both on the phone and in-person and sell tickets; Distribute will call tickets and assist guests with digit...
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Key Skills

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Caramoor is a destination for exceptional music, captivating programs, spectacular gardens and grounds, and wonderful moments with friends and family.

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