Service Coordinator

Chattanooga, TN - USA

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

If youre looking for more than just a jobyouve found it. AtThompson Truck Group were a powerhouse in the commercial truck dealership industry with community roots and a workplace culture that truly feels like family. Our people are the heart of our success and were committed to helping every team member grow thrive and make an impact.

Here youll be supported by theThompson Advantagethe tools training and opportunities you need to reach your full potential. Guided by our core values ofHumility Persistence Respect and Lasting Relationships we deliver legendary customer experiences while fostering a positive collaborative and energizing place to work.

If you want a career where youre valued encouraged and empowered to succeedthis is where it begins. With opportunities in Chattanooga Knoxville Cookeville and Bristol VA we have a place for you!

We are seeking our next Service Supervisor in our Chattanooga Leasing company. This position requires a detail oriented multi-tasking deadline driven individual.

The essential duties include -

Essential Duties:

Establish and Manager Priority Service for all Idealease Customers
Provide reciprocal service as defined by Idealnet polices for all Idealease breakdowns.
Complete understanding and implementation of Idealease Best Practices
Develop implement and manage a Preventative Maintenance program that results in PM currency of 95% or greater.
Manage outside cost to business plan goals.
Assist management team in preparing an Annual Business Plan and Budget
Have full understanding of US Federal Motor Carrier Safety Regulations (CFP396). Implement procedures as necessary to keep Idealease and contracted customers with regulations. Stay current with changes in reg.
Develop communicate and enforce established company safety policies and procedures.
Create shop environment that assures cleanliness safety and customer focus.
Develop implement and promote service training.
Safeguard company assets by maintaining strong internal controls.
Attend company meetings as required.
Handle all customer employee and vendor issues in a professional and courteous manner.
Promote an atmosphere of cooperation teamwork and goodwill with all employees within Idealease and the dealership.
Display honesty in all company and customer dealings.
95% PM per month
19% Maintenance cost*for least and rental
AFC Recall/MINs completed within 90 days.
Indealnet Reciprocal Service performance at 95%
Create and maintain positive relationships with all customers.
Maintain minimum 90% Customer Retention Rate
Investigate and establish course of action for customer maintenance issues and problems.
Assist in Orientation process for each new customer.
Other duties as assigned.

To apply please submit your resume and salary requirements for consideration.

Required Experience:

If you want a career where youre valued encouraged and empowered to succeedthis is where it begins. With opportunities in Chattanooga Knoxville Cookeville and Bristol VA we have a place for you!

We are seeking our next Service Supervisor in our Chattanooga Leasing company. This position requires a detail oriented multi-tasking deadline driven individual.

The essential duties include -

Essential Duties:

Establish and Manager Priority Service for all Idealease Customers
Provide reciprocal service as defined by Idealnet polices for all Idealease breakdowns.
Complete understanding and implementation of Idealease Best Practices
Develop implement and manage a Preventative Maintenance program that results in PM currency of 95% or greater.
Manage outside cost to business plan goals.
Assist management team in preparing an Annual Business Plan and Budget
Have full understanding of US Federal Motor Carrier Safety Regulations (CFP396). Implement procedures as necessary to keep Idealease and contracted customers with regulations. Stay current with changes in reg.
Develop communicate and enforce established company safety policies and procedures.
Create shop environment that assures cleanliness safety and customer focus.
Develop implement and promote service training.
Safeguard company assets by maintaining strong internal controls.
Attend company meetings as required.
Handle all customer employee and vendor issues in a professional and courteous manner.
Promote an atmosphere of cooperation teamwork and goodwill with all employees within Idealease and the dealership.
Display honesty in all company and customer dealings.
95% PM per month
19% Maintenance cost*for least and rental
AFC Recall/MINs completed within 90 days.
Indealnet Reciprocal Service performance at 95%
Create and maintain positive relationships with all customers.
Maintain minimum 90% Customer Retention Rate
Investigate and establish course of action for customer maintenance issues and problems.
Assist in Orientation process for each new customer.
Other duties as assigned.

To apply please submit your resume and salary requirements for consideration.

Required Experience:

Key Skills

Senior Care
Customer Service
Developmental Disabilities Experience
Computer Skills
Microsoft Outlook
Case Management
Computer Literacy
Dispatching
Home Care
Administrative Experience
Social Work
Word Processing

Apply Now

About Company

Chattanooga

We are HIRING CAREGIVERS IMMEDIATELY WEEKLY PAY! Available Shifts: Part Time Full Time Weekends Weekdays Overnights Qualifications: Must be 18 years old Abil...

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