Funding Specialist

Denver, CO - USA

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

About Caribou

At Caribou we care about giving people financial freedom so they can focus on whats most important to them. Today less than two percent of Americans refinance their auto loans despite drastic increases in the cost of new and used cars. We see huge potential to help folks reduce their monthly auto expenses as well as increase the predictability of those expenses over time. We do this by building technology to pair customers with community banks and credit unions and ushering them through the process quickly. On average our drivers save $151/month on their car loans while protecting their investment long term.

Caribou is led by leaders from the technology automotive and finance industries. Were proud to be backed by a great team of investors including QED Investors Goldman Sachs Moderne Ventures Accomplice Link Ventures Motley Fool Ventures and others.

About the Role

Caribou is seeking a Funding Specialist (Document Generation Specialist) to join a high-energy solutions-oriented department where you will work with your team and Funding Supervisor(s) to create seamless customer experiences while collaborating with our Sales Titling Customer Care and Loan Admin teams to create and send loan documents to customers ushering them through the refinance process.

In this role you will

Review and validate initial loan application documents to ensure all customer and deal information is accurately entered into our platform for contract generation.
Synthesize lender-provided stipulations to ensure required documents are requested from customers & internal departments
Verify deal specifics against lender guidelines and internal procedures (SOPs) to confirm eligibility and compliance for contract issuance
Define identify and communicate any missing or discrepant information to customer-facing teams to facilitate the smooth collection of necessary stipulations.
Consistently achieve daily weekly and monthly performance targets established by leadership

This role can be based out of our Caribou offices in Denver CO or Phoenix AZ or remote/hybrid within the greater Denver Phoenix areas.

Hours

This role will primarily work an8 hour shiftwithin normal business hours which are currently 7AM - 7PM (MT) Monday through Friday (hours of operation subject to change in the future). In addition you will be required to work at least one Weekend shift (Saturday or Sunday) every four weeks during the hours of 8AM to 5PM (MT). In exchange you will receive a flexibleweekdayoff to make up for working the weekend shift.

You have/are:

1 years of loan processing or funding experience or a related financial operations role
Exceptional attention to detail and accuracy with a proven ability to meticulously review and validate complex documents.
Strong organizational and time management skills to achieve daily production goals.
Ability to work effectively from a quiet remote home office ensuring the privacy and security of sensitive information.
Prepared to engage in and complete a 3-week onboarding experience with mandatory attendance for 8-hour days Monday through Friday to set you up for success in the role
Discipline & see yourself as a hands-on self-motivated person who takes ownership of assigned tasks seeing them to completion
Strong communication skills essential for articulating stipulation requirements to customer-facing teams to positively impact the customer and lender experience.
Exceptional interpersonal skills and the ability to flourish in a team environment
High computer literacy skills and the capacity to quickly adapt to multiple software programs including Google Workspace Slack & others as well as leverage resources to answer questions

How we will take care of you

Everyone at Caribou is a valued team member. Our compensation and benefits package includes:

Competitive compensation: $25.00/hour
Equity options
401(k) retirement plan
Generous paid time off including Flexible Time Off (FTO) for all employees and 100% paid parental leave for all parents
Exceptional benefits including highly subsidized medical dental and vision plans and fully company-paid mental health disability and basic life insurance
Optional benefits to suit your individual circumstances such as HSAs (with Caribou HSA contributions) FSAs supplemental life and health legal and pet insurance
Up to $1000 per year for eligible professional development expenses
Employee referral program

Our Core Values

We come from all walks of life and are joined together by our shared values which guide our work and how we work together.

Give a damn. What were doing matters. We show up determined to deliver results and we love it.
Velocity. Were intentional about where were going and we race towards it.
Make the assist. We have diverse strengths. We offer and ask for help so we all win.

Caribou is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability sexual orientation pregnancy status marital status military or protected veteran status genetics or any other characteristic protected by law. This position is not restricted solely to the responsibilities listed above and the scope and responsibilities are subject to change. A pre-employment background check is required as a condition of employment.

*Caribou does not currently have employee operations in AL AK AR CT DE GA HI IA ID IN KS KY ME MI MO MS MT NC ND NE NH NJ NM NV OH OK PA RI SC SD TN UT VT WV WY.

California Consumer Privacy Act

Required Experience:

About CaribouAt Caribou we care about giving people financial freedom so they can focus on whats most important to them. Today less than two percent of Americans refinance their auto loans despite drastic increases in the cost of new and used cars. We see huge potential to help folks reduce their mo...