IT Support Specialist (Remote)
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Job Location:
Baltimore, MD - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description: IT Support Specialist (Remote)
Job Responsibilities:
- Provide technical support to remote employees by troubleshooting issues related to hardware software and network connectivity
- Install configure and maintain computer systems and software
- Assist in the setup and maintenance of remote workstations
- Respond to help desk tickets and prioritize issues based on urgency
- Collaborate with IT team members to resolve complex technical issues
Essential Qualifications:
- Minimum of 1 year of experience in IT support role
- Proficiency in troubleshooting technical issues on Windows and Mac operating systems
- Excellent communication skills and ability to provide clear instructions to non-technical users
- Knowledge of networking fundamentals and experience with VPNs
- Strong problem-solving skills and attention to detail
Desired Experience:
- Experience working in a remote or virtual team environment
- Familiarity with cloud-based tools and services
- Certifications such as CompTIA A Network or Microsoft Certified Professional (MCP)
Salary & Benefits:
The salary for this position will be competitive and commensurate with addition employees will be eligible for benefits such as health insurance paid time off and professional development opportunities.
Key Skills
- Fund Management
- Corporate Sales
- HR Recruitment
- Linux
- Airlines
