The Hospital Key Account Executive manages a large existing book of business while also introducing focus specialty products analytical platforms and workflow efficiencies to our clients. The HKAE will target new opportunities with current hospital partners and develop relationships with all leaders inside the hospital administration. This position also takes ownership for onboarding new hospital reference laboratory business and working with division and corporate HHS leadership to expand services beyond clinical reference testing (i.e. Labcorp Oncology & Genetics).
Summary of Responsibilities:
Strong relationship building experience.
Ability to prepare and present professional presentations (In-Person & Virtually).
Educate instruct and upsell all assigned and newly generated accounts in an assigned territory.
Act as a liaison between the client and the LabCorp operations team in relation to client needs.
Provide ongoing service and timely resolution to customer base.
Ensure customer retention by providing superior customer service.
Recommend solutions that are client focused.
Provide account management for clients day to day operations.
Collaborate with entire sales team to grow book of business.
Meet and exceed monthly retention and upsell goals.
Requirements:
Previous hospital account management or laboratory sales experience of 3-4 years.
Experience in the healthcare industry is a plus.
Proven success managing a book of business.
Superior customer service skills with the ability to build trust-based relationships.
Effective communication skills both written and verbal.
Ability to deliver results in a fast paced competitive market.
Excellent time management and organizational skills.
Proficient in Microsoft Office and Excel.
Preferred Requirements:
Bachelors degree is preferred.
Travel Requirements:
Valid drivers license and clean driving record.
The territory for this position covers the state of Indiana
Field based role with mostly day travel with up to 10% overnight travel- the ideal candidate must reside within the territory
Additional Skills
Competitive and collaborative sales and contracting expertise
High degree of communication and business acumen skills
Must possess the ability to grow and work with a seasoned high performing team across a wide variety of high growth segments.
Benefits:Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical Dental Vision Life STD/LTD 401(k) Paid Time Off (PTO) or Flexible Time Off (FTO) Tuition Reimbursement and Employee Stock Purchase Plan. Casual PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information pleaseclick here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race religion color national origin sex (including pregnancy childbirth or related medical conditions) family or parental status marital civil union or domestic partnership status sexual orientation gender identity gender expression personal appearance age veteran status disability genetic information or any other legally protected characteristic. Additionally all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
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