Compliance Analyst (FPA3)

Tumwater, WA - USA

Monthly Salary: $ 5137 - 6906

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

This recruitment will remain open until December 17 2025. The agency reserves the right to make a hiring decision at any time after the initial screening date on December 10 2025. It is in the applicants best interest to submit materials as soon as possible.

Make a Difference: Protect Consumers & Join Our Dynamic Team!

The Office of the Insurance Commissioner (OIC) seeks a qualified individual for the Compliance Analyst (Functional Program Analyst 3) position. This role is within the Consumer Protection Division and is based out of our Tumwater Office.

We are an employer of choice! Heres why:

Meaningful work: Ensure a healthy insurance market & protect Washington consumers.
Impactful career: Make a daily difference in the lives of countless Washingtonians.
Small agency big opportunities: Gain a holistic understanding of our mission and build strong relationships with colleagues.
Diversity equity and inclusion:OIC is committed to ensuring that all employees enjoy a respectful safe and supportive working environment - by fostering the inclusion of people from all backgrounds cultures and attributes.

About the Position

Are you passionate about protecting Washington consumers and ensuring insurance companies play by the rules Were looking for a skilled Compliance Analyst who enjoys solving problems advocating for people and making a tangible difference in the lives of residents.

In this key position you will:

Independently investigate consumer complaints and analyze insurer responses to ensure compliance with state laws.
Advocate for consumers and take corrective action when violations or unfair practices are identified.
Document cases thoroughly and communicate findings clearly to both consumers and insurers.
Respond to questions on the Consumer Hotline and assist walk-in visitors with insurance inquiries.
Educate the public industry representatives and community groups about consumer rights and insurance regulations.
Review and update assigned web content to keep information accurate clear and accessible.

This role is ideal for someone who is detail-oriented persistent and motivated by public service. If you thrive in a role that combines investigation problem-solving and direct impact on peoples lives wed love to hear from you.

This recruitment may be used to establish a qualified pool of candidates for Functional Program Analyst 3 vacancies in the next sixty days.

This is a Washington General Service position. The monthly salary range for this position is $5137 - $6906.

Benefits & Perks

Comprehensive benefits package: Health dental vision retirement paid leave (vacation sick etc.) and much more!
Supportive work environment: We value diversity professional growth and collaborative atmosphere.
Wellness programs: Invest in your well-being with on-site resources and initiatives.
Work-life balance: Flexible schedules with telework opportunities.
Public service fulfillment: Contribute to a cause that matters and feel the satisfaction of serving the public good.
Training & Development: Continuously learn and grow with tuition reimbursement Public Service Loan Forgiveness and other programs.
Free parking (Tumwater) & Public transportation pass (Thurston County): Save on commuting costs.
And more! Explore our website for additional benefits:

Duties

The duties of the position include but are not limited to:

Independently perform professional-level research to resolve consumer complaints and respond to consumer inquiries and provide consumer advocacy and education.
Answer questions on the Consumer Hotline and for Consumer Walk-in visits.
Web Review/Update and perform other duties assigned.

To read more about this position and view all duties clickhereto request a position description.

Qualifications

Required Qualifications:

Six (6) years of professional work experience* in areas such as regulatory examinations; insurance underwriting compliance rating or claims;health care consumer issues; or health care benefit plan design distribution or administration.

Degree	Years of Relevant Experience Equivalency
Associates Degree	2 years of experience
Bachelors Degree	4 years of experience
Masters Degree	5 years ofexperience

*A degree inbusiness administration public administration public health health administrationor related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council of Higher Education Accreditation or a foreign equivalent may be substituted for relevant experience. Proof of degree may be required prior to employment. If a degree was awarded outside of the United States candidates must provide a credential evaluation report.

Required Knowledge Skills and Abilities:

Basic level skills in Microsoft Outlook Word PowerPoint and Excel
Demonstrated experience working independently prioritizing work and meeting multiple conflicting deadlines including by seeking guidance from leadership

Preferred/Desired Qualifications:

Demonstrated experience collecting data conducting quantitative and/or qualitative research and analyzing results to make an informed decision or conclusion.
Intermediate-level experience using Microsoft Outlook and Word.
Fluent verbal communication skills in Spanish Korean Russin Vietnamese Mandarin or Cantonese with the ability to score Advanced Mid-skill level on the oral proficiency assessment by the American Council for the Testing of Foreign languages.

Ready to join us

Learn more about the OIC by visiting our website. We encourage you to check out our video below and listen to what our employees have to say about working here!

Welcome to the OIC

Submit your application today and take the first step towards a rewarding career at the OIC!

Supplemental Information

Supplemental Information:

This position isrepresented by the Washington Federation of State Employees (WFSE).

Wage/salary depends on qualifications or state rules of compensation (if currently a state employee).

State law (RCW 48.02.0905) prohibits employees of the OIC from having any interest directly or indirectly in an insurance company other than as a policyholder. This prohibition includes the receipt of renewal commissions. If employment is accepted with this agency you agree to abide by this state law.
Prior to a new hire a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the position.
If claiming veteran status please send your DD 214 to with FPA32025-08607 in the subject line. Please do not attach the DD 214 to your application materials. Please black out personally identifiable data such as social security numbers.
The Office of Insurance Commissioner is an equal opportunity employer does not discriminate on the basis of age sex marital status sexual orientation race creed color national origin honorably discharged veteran or military status or the presence of any sensory mental or physical disability or the use of a trained service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at . Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1- or .
If you are having technical difficulties creating accessing (log in password or email issues) or completing your application (error messages) please call toll-free at .
Contact us: For inquiries about this position please contact us at .

Required Experience:

DescriptionThis recruitment will remain open until December 17 2025. The agency reserves the right to make a hiring decision at any time after the initial screening date on December 10 2025. It is in the applicants best interest to submit materials as soon as possible.Make a Difference: Protect Cons...