L&D Administrator

Working at the Cumberland you become part of something special. Were a mutual organisation purpose-led and committed to improving the lives of our customers colleagues and community. Our values are incredibly important to us.

Were on an exciting transformational journey with our people firmly at the forefront of our plans. If you want to work for a team integral in helping to drive cultural change a team where you can bring your whole self to work bringing your energy and creativity to make a positive difference then this is the job for you.

Due to an internal promotion we have an exciting opportunity for a Learning & Development Administrator to join our Learning Team on a fixed term contract for a period of 18 months.

This role is part of the Learning Team who are responsible for learning events onboarding new colleagues and maintaining our learning management system amongst many other things. As a team we couldnt be more energised by the opportunity we have to help shape our colleagues development - we are constantly pushing ourselves to do that in a simple and human way. If youre someone who; has a passion for developing yourself and others has excellent organisational skills and past administration experience then this a great opportunity for you to be part of our team.

The Benefits

• Salary 25500 p.a.
• Holidays - 25 days holiday plus public holidays and the opportunity to buy and sell up to 3 days.
• Learning and Development opportunities - We want you to grow in your role. Well work together to support your personal and professional development.
• Hybrid Working We deliver a fantastic mix of face to face and virtual learning events and the successful candidate would therefore be willing to work both remotely and from Cumberland House as and when required to support the Learning & Development team. Youll be given the tools and equipment you need to be able to work from home when you need to.
• Health and Wellbeing - a calendar of events and activities throughout the year Mental Health & Wellbeing champions and Cycle to Work scheme.
• Community Day - We offer our people an extra paid day off every year to help local charities and community organisations.

The Role

As our Learning & Development Administrator you will be responsible for ensuring all aspects of administration associated with the Learning Team are completed within agreed timescales and with a high degree of accuracy including:

• Assisting with all elements of event administration. This includes promotion of learning events arranging hospitality room layout and equipment liaising with trainers/partners booking rooms printing and distributing course materials and ensuring required equipment is available and in working order.
• Developing and maintaining accurate and easily accessible records for all events and through this supporting the provision of management information and budget tracking.
• Generating reports from our Learning Management System when required.
• Assisting with the evaluation of learning initiatives including ensuring evaluation forms are completed and returned following learning events and feeding back results to the team.
• Registering colleagues for external courses and qualifications
• Developing and maintaining positive collaborative working relationships with all colleagues to sustain the reputation of the wider People & Culture team as a customer focused function.

About You

Were looking for someone with excellent organisational and timemanagement skills. Youll manage competing priorities multitask and meet deadlines reliably. Youll be a great communicator both verbally and in writing.

Youll be adaptable and pro-active flexible in responding to changing needs and proactive in spotting improvements. Youll be a great team-worker collaborating effectively with colleagues and other stakeholders.

We would love to hear from you if you have the following experience and skills:

• Working in a fast paced customer focussed environment.
• Events planning and coordination
• Data analysis and information reporting
• Providing support to meetings and events to enable them to run effectively.
• Excellent IT skills including proficiency in Microsoft Word Excel and PowerPoint.

Were here to create a banking experience thats kinder to people and planet.

Unlike banks we dont have public or private shareholders which means we can invest 100% of our profits back into our business. As a result our business is purpose-led financially strong socially responsible and always focused on our people planet and communities.