Finance Administrator (Redeployment 22003)

Ipswich - UK

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

Suffolk County Council
Address: Beacon House IpswichIP1 5PB - Hybrid working
Salary: 25185 per annum (pro rata for part time)
Hours: 37 hours per week - flexible working options available
Contract: Permanent

This advert is open to current redeployment Suffolk County Council staff only

As a modern flexible and effective organisation at Suffolk County Council were driven to make a positive difference to the environment the communities we serve and the careers of our people. Thats why when you join us as a Finance Administrator youll be encouraged to share your fresh thinking and empowered to explore new ideas that will shape and improve our services as well as your career.

Reimagine the possibilities.

Your role and responsibilities

The role ofa Finance Administrator is interesting and varied. We are currently looking for people to join the team with office skills as well as applicants with life skills in personal budgeting and finances.

Youll be reviewing Direct Payments funded by Suffolk County Council. This includes gathering relevant information verifying payment details analysing documentation and conducting detailed reviews to ensure that funds are used in accordance with the terms and conditions of a Direct Payment. Also you will be making telephone calls to cardholders or providers to clarify queries obtain missing information and resolve discrepancies. Strong attention to detail analytical skills and effective communication are essential for maintaining compliance and accurate records.

You will need

To be willing and able to learn new skills.
confidence in delivering high standard customer service.
To work proactively both as an individual and as part of a team.
A strong understanding of IT including Microsoft packages.
Good attention to detail.
The ability to use your own initiative.
To be flexible in your approach to work.

You can view a full list of requirements in theJob and Person Profile (Word).If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.

The team

The Financial Inclusion and Advice Service (FIAS) collaborates with vulnerable customers who are receiving services from Social Care due to long term and complex medical Finance Officer roles in the Financial Inclusion and Advice Service are interesting and varied.

We have a positive team culture and we maintain this by helping everyone to understand how they contribute to our team; we focus on the development of our staff and make communication a priority.

Empowering Everyone

Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in our Workforce Equality Report.

For more information

Please contactSharon Summers for a casual conversation. You can reach her by calling or emailing.

How to apply

Step 1 - Read the Job and Person Profile (Word).

Step 2 - Click Apply Now to start your online application.

Step 3 -Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use theSupporting Statement template (docx).

1 -From the job and person profile what appealed to you about this roleTell us what experience you have that you feel would support you in this role

2 -Tell us about a time when you had to manage a difficult conversation with a customer or colleague. What was the situation how did you approach it and what was the outcome

3 -Customer service is key in this role. Tell us about a time you resolved a problem or query. What steps did you take and how did you communicate throughout the process

4 -Can you describe a situation where you were responsible for reviewing information to ensure accuracy How did you approach gathering the necessary data and resolving any discrepancies What steps did you take to communicate your findings effectively to others

Please note:Without a supporting statement your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.

Do you need any reasonable adjustments to help you to applyIf you are disabled and/or have additional support needs you can request reasonable adjustments. You can do this by contacting our Recruitment Team ator.

You can find examples of possible adjustments on ourReasonable Adjustment pages. If youre invited to the next stage youll have another chance to request adjustments.

Closing date:11.30pm 25 January 2026.

This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid

Required Experience:

Unclear Seniority

DescriptionSuffolk County CouncilAddress: Beacon House IpswichIP1 5PB - Hybrid workingSalary: 25185 per annum (pro rata for part time)Hours: 37 hours per week - flexible working options availableContract: PermanentThis advert is open to current redeployment Suffolk County Council staff onlyAs a mode...