Senior Manager, Workplace Experience

Our mission at Duolingo is to develop the best education in the world and make it universally available. Its a big mission and thats where you come in!

At Duolingo youll join a team that cares about educating our users experimenting with big ideas making fact-based decisions and finding innovative solutions to complex problems. Youll have limitless learning opportunities and daily collaborations with world-class minds while doing work thats both meaningful and fun.

Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.

Read our blog to learn more.

About the role...

Are you an experienced leader who builds inspiring high-performing workplaces Do you excel at elevating employee experience at scale and driving innovation across multiple sites Duolingo is seeking a Senior Workplace Manager to own strategy and operations for our Pittsburgh headquarters and build an environment that reflects our culture strengthens community and supports our people as we grow.

:brain: You will...

• Own and evolve the workplace operations strategy for our Pittsburgh HQ (500 employees) ensuring our spaces services and experiences align with business needs and Duolingo values.
• Lead and develop a high-performing teamincluding vendor(s) contractors and internal staffto deliver consistently exceptional service (e.g. Pittsburghs F&B program).
• Manage large-scale programs and budgets balancing operational excellence with innovation efficiency and long-term scalability.
• Oversee complex projects such as co-leading the Pittsburgh Under One Roof initiative and contributing to cross-site standards and programs in partnership with ESC peers.
• Act as a thought leader in workplace experience continuously identifying trends and standard processes to enhance hospitality sustainability operational efficiency and employee engagement.
• Represent the Pittsburgh site in company-wide planning including strategic roadmap discussions space forecasting and business continuity initiatives.
• Cultivate strong cross-functional partnerships with IT/AV People Finance and other stakeholders to ensure operational alignment and flawless workplace execution.
• Champion a culture of hospitality and inclusion ensuring every employee and guest feels encouraged supported and connected to our mission.

:check: You have...

• 710 years of experience in workplace facilities or hospitality management including team leadership and management of multi-vendor programs.
• Demonstrated success in strategic planning budget ownership and cross-functional influence.
• Exceptional communication and stakeholder leadership skills with the ability to advocate for workplace initiatives across levels and functions.
• A data-driven outlook using metrics to identify improvements inform decisions and justify investments.
• The ability to thrive in a fast-moving high-growth environment with evolving needs.
• A bachelors degree or equivalent experience.
• Ability to work full-time onsite at our Pittsburgh HQ.

:star: Exceptional candidates will have...

• Experience leading regional or multi-site workplace operations.
• Background in workplace strategy space planning or change management.
• A track record of designing programs that improve employee engagement and strengthen organizational culture.
• A deep passion for Duolingos mission with curiosity for language learning and human connection.