User Experience (UX) Researcher

Grand Rapids, MI - USA

Monthly Salary: Not Disclosed

Posted on: 19 hours ago

Vacancies: 1 Vacancy

Job Summary

You want to love what you do and love where you work. Gentex gives you the best of both worlds. A global technology company headquartered in Zeeland Michigan Gentex is an 8-time winner of the Top Workplaces in Michigan.

POSITION OVERVIEW

User Experience (UX) Researcher II is responsible for the design and execution of user research initiatives aimed at understanding user needs behaviors and pain points. You will collaborate closely with product designers product managers and other stakeholders to ensure that user insights are integrated into the design and development process helping to create intuitive and user-centered products.

This position is working onsite in Zeeland MI in an office Monday - Friday.

WHAT YOULL DO

Take the lead on designing and executing a wide range of research studies (e.g. usability testing surveys ethnographic research user interviews and field studies) to uncover user needs behaviors and pain points.
Analyze both qualitative and quantitative data to identify key trends insights and actionable recommendations. Communicate findings clearly through reports presentations and artifacts like personas user journey maps and research briefs.
Lead usability testing sessions for prototypes designs and existing products. Identify usability issues prioritize them based on impact and collaborate with design teams to iterate solutions.
Work closely with product managers designers engineers and stakeholders to ensure that user insights are integrated into product roadmaps design decisions and development processes.
Contribute to the development of long-term research strategies that align with product and business goals. Help define research objectives and prioritize studies based on impact and project timelines.
Advocate for a user-centered approach in decision-making processes. Use research insights to support strategic initiatives and influence product design functionality and improvements in usability.
Continually keep internal stakeholders in the loop on study results and then as needed create detailed reports and other artifacts allowing them to clearly understand and prioritize user needs.
Prepare and present research findings to senior leadership and cross-functional teams ensuring clear actionable insights are communicated effectively.
Stay current with UX research methodologies trends and best practices and apply them to improve research processes and outcomes within the team.
Other duties as assigned.

HOW YOULL DO IT

Attention to detail - Ensuring information is complete and accurate; following up with others to ensure that agreements and commitments have been fulfilled.
Problem solving - Defining a problem determining the cause identifying prioritizing and selecting alternatives for a solution and implementing a solution.
Communicating effectively - Developing and delivering multi-mode communications that convey clear understanding taking into account the unique needs of different audiences.
Action oriented - Taking on new opportunities and tough challenges with a sense of urgency high energy and enthusiasm.
Fostering teamwork - Building effective partnerships and working collaboratively with others to meet shared objectives.
Planning and aligning - Planning and prioritizing work to meet commitments aligned with organizational goals.
Maintaining a high level of honesty integrity and confidentiality with respect to company matters.
Complying with all Company policies and procedures safety regulations company safety policies and safely perform all duties including but not limited to promoting a safe workplace.

WHAT TO BRING

Bachelors degree in Human-Computer Interaction (HCI) Psychology Cognitive Science Anthropology or a related field.
2 years of experience in UX research or a related field.
Expertise in a variety of qualitative and quantitative research methods.
Proficiency with research tools (e.g. UserTesting Optimal Workshop Maze) and data analysis tools (e.g. SPSS R Excel).
Experience with synthesizing complex data and distilling insights into clear actionable recommendations for stakeholders.
Advanced skills in preparing and presenting research findings to both technical and non-technical audiences.
Strong communication and presentation skills to share research findings with diverse audiences.
Ability to work collaboratively in a cross-functional team environment.
Proficiency in Microsoft Office Suite.

WHAT WILL HELP

Strong organizational skills and attention to detail.
Problem-solving skills with the ability to propose actionable insights and recommendations based on research findings.
Strong interpersonal skills with the ability to build relationships and communicate effectively with various teams.
Familiarity with wireframing and prototyping tools (e.g. Figma Sketch InVision).
Experience with statistical analysis or data visualization.
Knowledge of accessibility and inclusive design principles.

Gentex is an equal opportunity employer

Gentex extends equal employment opportunities to qualified applicants and employees regardless of an individuals race color religion national origin age sex (including pregnancy gender identity and sexual orientation) disability marital status military service height weight genetic information or any other reason protected by law.

Assistance

Gentex is committed to working with and providing reasonable accommodation to applicants with disabilities. For accommodation requests email us at . Gentex will not discriminate against any qualified individual who can perform the essential functions of the job with or without a reasonable accommodation.

Understand your right to work

At Gentex we use E-verify to confirm youre authorized to work in the U.S.

E-Verify English & Spanish

Right to Work English

Right to Work - Spanish

Required Experience:

POSITION OVERVIEW

This position is working onsite in Zeeland MI in an office Monday - Friday.

WHAT YOULL DO

Take the lead on designing and executing a wide range of research studies (e.g. usability testing surveys ethnographic research user interviews and field studies) to uncover user needs behaviors and pain points.
Analyze both qualitative and quantitative data to identify key trends insights and actionable recommendations. Communicate findings clearly through reports presentations and artifacts like personas user journey maps and research briefs.
Lead usability testing sessions for prototypes designs and existing products. Identify usability issues prioritize them based on impact and collaborate with design teams to iterate solutions.
Work closely with product managers designers engineers and stakeholders to ensure that user insights are integrated into product roadmaps design decisions and development processes.
Contribute to the development of long-term research strategies that align with product and business goals. Help define research objectives and prioritize studies based on impact and project timelines.
Advocate for a user-centered approach in decision-making processes. Use research insights to support strategic initiatives and influence product design functionality and improvements in usability.
Continually keep internal stakeholders in the loop on study results and then as needed create detailed reports and other artifacts allowing them to clearly understand and prioritize user needs.
Prepare and present research findings to senior leadership and cross-functional teams ensuring clear actionable insights are communicated effectively.
Stay current with UX research methodologies trends and best practices and apply them to improve research processes and outcomes within the team.
Other duties as assigned.

HOW YOULL DO IT

Attention to detail - Ensuring information is complete and accurate; following up with others to ensure that agreements and commitments have been fulfilled.
Problem solving - Defining a problem determining the cause identifying prioritizing and selecting alternatives for a solution and implementing a solution.
Communicating effectively - Developing and delivering multi-mode communications that convey clear understanding taking into account the unique needs of different audiences.
Action oriented - Taking on new opportunities and tough challenges with a sense of urgency high energy and enthusiasm.
Fostering teamwork - Building effective partnerships and working collaboratively with others to meet shared objectives.
Planning and aligning - Planning and prioritizing work to meet commitments aligned with organizational goals.
Maintaining a high level of honesty integrity and confidentiality with respect to company matters.
Complying with all Company policies and procedures safety regulations company safety policies and safely perform all duties including but not limited to promoting a safe workplace.

WHAT TO BRING

Bachelors degree in Human-Computer Interaction (HCI) Psychology Cognitive Science Anthropology or a related field.
2 years of experience in UX research or a related field.
Expertise in a variety of qualitative and quantitative research methods.
Proficiency with research tools (e.g. UserTesting Optimal Workshop Maze) and data analysis tools (e.g. SPSS R Excel).
Experience with synthesizing complex data and distilling insights into clear actionable recommendations for stakeholders.
Advanced skills in preparing and presenting research findings to both technical and non-technical audiences.
Strong communication and presentation skills to share research findings with diverse audiences.
Ability to work collaboratively in a cross-functional team environment.
Proficiency in Microsoft Office Suite.

WHAT WILL HELP

Strong organizational skills and attention to detail.
Problem-solving skills with the ability to propose actionable insights and recommendations based on research findings.
Strong interpersonal skills with the ability to build relationships and communicate effectively with various teams.
Familiarity with wireframing and prototyping tools (e.g. Figma Sketch InVision).
Experience with statistical analysis or data visualization.
Knowledge of accessibility and inclusive design principles.

Gentex is an equal opportunity employer

Assistance

Understand your right to work

At Gentex we use E-verify to confirm youre authorized to work in the U.S.

E-Verify English & Spanish

Right to Work English

Right to Work - Spanish

Required Experience:

Key Skills

Computer Science
user experience
User Interface
SME
CSS
Interaction Design
Windows
Android
Usability Studies
Visual Design
HTML
User Research
JavaScript
Web Services
Wireframes

Apply Now

About Company

Gentex Corporation

Industry-leading global automotive supplier of innovative, advanced technology that optimize driver vision and enhance driving safety and convenience.

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